SMS and Messaging Resources for Businesses

Answer customers quickly and personalize texts with a
simple, effective tool.

Learn how a conversational support strategy can help your business connect with customers on their preferred channels.

Texting has become our primary mode of communication, especially for American adults under 50. One major reason for that is compared to

Learn how to let customers connect with your team when and how it’s convenient for them.

SMS templates are a huge time-saver for customer service teams, who often need to send identical texts to multiple customers at once. But it can be hard to decide which templates to create and use.

Let your customers text or call your main business number.

You can’t reply to customers’ texts while you’re recharging at home. Instead, use after-hours auto replies to let customers know when you and your team will be available for business text messaging.

Business text messaging is a quickly expanding field. Featuring established technologies like SMS along with newer applications like Slack and Messenger

Your clients are used to seamless, modern business communications. With finance SMS, your team can provide the convenient messaging

Your shoppers expect fast, seamless communications. eCommerce SMS makes it easy for them to reach out.

Improve and Increase Patient Communications with a HIPAA-Compliant Platform.

How U-Haul Uses Enterprise SMS to Streamline Customer Communications and Boost Responses

Text Dispatch & Logistics for Teams, Contractors and Customers

HubSpot’s Flywheel model has revolutionized how businesses communicate with their customers. This guide shows marketing, sales, and customer service leaders how to use text messaging throughout the customer experience — without leaving HubSpot.

Business text messaging is a powerful customer engagement tool. It’s easy for your customers to text in, and your team can easily respond to their questions. Because texting has a 98% open rate, your customers are likely to read and engage with your outreach.

Text with Insurance Leads and Clients

Finding an apartment can feel like a high-stakes race for renters. Thousands of people are trying to find a place to live that matches their price range, their ideal locale

Today’s students have more responsibilities—and distractions—than ever before. With college SMS,

Complying with regulations is not just a legal requirement—it’s also critical to establishing trust with customers. But navigating text messaging compliance is challenging. This guide provides a foundational understanding of text messaging compliance.

Use SMS to Message with Clients, Attorneys, and More

Your customers want personalized, immediate communications. Automated text messaging is a powerful solution for reaching more people and resolving more queries in less time. Learn what automated text messaging is, how you can set it up for your own business, and more. 

If you’ve recently noticed that you’re getting more spam text messages, you’re not the only one. In 2020 alone, the Federal Trade Commission received

Text Messaging with Recruiting Candidates, Clients, and Partners

SMS with Real Estate Clients, Agents, and Partners

Use text messaging to communicate with hotel guests for reservations, answering questions, and surveys.

Getting busy clients to complete their paperwork—and complete it on time—is a top priority for everyone from professional services firms to recruiting teams.

If your business was closed or partly closed by COVID-19, it feels good to hear the news that you can reopen. But now you have to let your customers know!

Business SMS helps you reach more customers and resolve their queries faster. But sending texts one by one is time consuming.

Today’s customers have grown accustomed to transparency. When it comes to placing online orders, they like to know where their purchases are at all times.

Every customer’s text is unique, like their personality. But your replies should be consistent and on-brand. Introductory business SMS templates make

SMS security and SMS compliance are often confused with one another. When it comes to protecting data, we want to be crystal clear. Let’s explore

Curbside pickup has become a staple of most retailers. It’s an efficient and safe way for customers to shop while receiving their goods faster

Your teams probably answer the same questions or send similar reminders again and again. It can take a lot of time to type these messages repeatedly.

There’s a good chance you’re receiving more texts than ever before. Your friends, family members, and even your favorite businesses

Heymarket’s platform is secure, compliant, and built with your business in mind. We protect your data, privacy, and customers by upholding the highest security standards.

Compliance for text messages may be fact- and context-specific. The information contained in this blog post should not be relied upon as legal advice or

How Dignity Health Global Education Boosts Lead Response Rates with SMS for Healthcare Workforce Development

The bridal wear market orbits around one singular piece — the wedding dress. A bride searching for their wedding dress isn’t just trying to find a piece that fits

If you believe the stereotypes, you might think college students only eat ramen for all their meals and

Successful businesses put customers first, prioritizing their experience above all else. That’s why they focus on providing top-notch customer service through modern tools

Be there for your customers when it counts. Attract, convert, and retain customers using retail SMS.

SMS Car Sales, Service Department Appointments, and Customer Service

Text with Members, Staff, and Contractors

SMS with Salon, Spa and Beauty Clients, Staff, and Contractors

There’s a good chance you’re part of the 90% percent of real estate agents who text their brokerages and their clients. After all, SMS is a fast