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Learn how Heymarket can help your business create personalized conversations at scale.

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SMS and Messaging Resources for Businesses

Everything you need to know to have personalized conversations with customers using business texting.

Industry Resources

Higher Education

Today’s students have more responsibilities—and distractions—than ever before. With college SMS,

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Ebooks and Guides

Conversational Support Guide

Learn how a conversational support strategy can help your business connect with customers on their preferred channels.

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Ebooks and Guides

The SMS Customer Service Handbook

Successful businesses put customers first, prioritizing their experience above all else. That’s why they focus on providing top-notch customer service through modern tools

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All SMS Resources

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Text Templates

10 Must-Have Customer Texting Templates

SMS templates are a huge time-saver for customer service teams, who often need to send identical texts to multiple customers at once. But it can be hard to decide which templates to create and use.

Text Templates

10 Must-Have SMS Templates For Your Customer Service Team

Business SMS helps you reach more customers and resolve their queries faster. But sending texts one by one is time consuming.

Text Templates

10 Real Estate Text Message Scripts for Brokerages and Agents

There’s a good chance you’re part of the 90% percent of real estate agents who text their brokerages and their clients. After all, SMS is a fast

Text Templates

10 SMS Templates for Reminding Your Clients to Turn in Paperwork

Getting busy clients to complete their paperwork—and complete it on time—is a top priority for everyone from professional services firms to recruiting teams.

Text Templates

12 College SMS Templates

Your teams probably answer the same questions or send similar reminders again and again. It can take a lot of time to type these messages repeatedly.

Text Templates

12 Examples of After-Hours Auto Replies

You can’t reply to customers’ texts while you’re recharging at home. Instead, use after-hours auto replies to let customers know when you and your team will be available for business text messaging.

Videos

Salesforce SMS Integration

If you believe the stereotypes, you might think college students only eat ramen for all their meals and

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Text Templates

12 Examples of SMS Order Notifications

Today’s customers have grown accustomed to transparency. When it comes to placing online orders, they like to know where their purchases are at all times.

Text Templates

12 Introductory Business SMS Templates

Every customer’s text is unique, like their personality. But your replies should be consistent and on-brand. Introductory business SMS templates make

Text Templates

15 Reopening SMS Templates for Businesses Affected by COVID-19

If your business was closed or partly closed by COVID-19, it feels good to hear the news that you can reopen. But now you have to let your customers know!

Text Templates

15 SMS Templates for Curbside Pickup

Curbside pickup has become a staple of most retailers. It’s an efficient and safe way for customers to shop while receiving their goods faster

Case Studies

Adorn Bridal’s Personal Experience Delights Brides and Expands Business

The bridal wear market orbits around one singular piece — the wedding dress. A bride searching for their wedding dress isn’t just trying to find a piece that fits

Industry Resources

Automotive

SMS Car Sales, Service Department Appointments, and Customer Service

Ebooks and Guides

Business SMS Glossary

Business text messaging is a quickly expanding field. Featuring established technologies like SMS along with newer applications like Slack and Messenger

Security and Compliance Tips

Compliance for Text Messages: Standards and Terms

Compliance for text messages may be fact- and context-specific. The information contained in this blog post should not be relied upon as legal advice or

Ebooks and Guides

Conversational Support Guide

Learn how a conversational support strategy can help your business connect with customers on their preferred channels.

Case Studies

Dignity Health Global Education Boosts Lead Response Rates

How Dignity Health Global Education Boosts Lead Response Rates with SMS for Healthcare Workforce Development

Industry Resources

Dispatch and Operations

Text Dispatch & Logistics for Teams, Contractors and Customers

Industry Resources

Finance

Your clients are used to seamless, modern business communications. With finance SMS, your team can provide the convenient messaging

Industry Resources

Fitness

Text with Members, Staff, and Contractors

Security and Compliance Tips

Here’s Why You’re Getting More Spam Text Messages

If you’ve recently noticed that you’re getting more spam text messages, you’re not the only one. In 2020 alone, the Federal Trade Commission received

Industry Resources

Higher Education

Today’s students have more responsibilities—and distractions—than ever before. With college SMS,

Industry Resources

Hospitality

Use text messaging to communicate with hotel guests for reservations, answering questions, and surveys.

Security and Compliance Tips

How to Block Text Messages

There’s a good chance you’re receiving more texts than ever before. Your friends, family members, and even your favorite businesses

Security and Compliance Tips

How to Stop Spam Texts

Texting has become our primary mode of communication, especially for American adults under 50. One major reason for that is compared to

Videos

HubSpot SMS Integration

Videos

Instagram Business Messaging

Industry Resources

Insurance

Text with Insurance Leads and Clients

Industry Resources

Law Firms

Use SMS to Message with Clients, Attorneys, and More

Case Studies

Lighthouse Deepens Lead Connections and Closes Deals

Finding an apartment can feel like a high-stakes race for renters. Thousands of people are trying to find a place to live that matches their price range, their ideal locale

Industry Resources

Medical

Improve and Increase Patient Communications with a HIPAA-Compliant Platform.

Videos

Microsoft Teams SMS Integration

Ebooks and Guides

Omnichannel Messaging Guide

Learn how to let customers connect with your team when and how it’s convenient for them.

Industry Resources

Real Estate

SMS with Real Estate Clients, Agents, and Partners

Industry Resources

Recruiting

Text Messaging with Recruiting Candidates, Clients, and Partners

Security and Compliance Tips

Resource Round-Up: SMS Security and Compliance

SMS security and compliance are critical to business texting. But achieving them takes time, education, and the implementation of key tactics.

Industry Resources

Retail

Be there for your customers when it counts. Attract, convert, and retain customers using retail SMS.

Ebooks and Guides

Retail SMS: The Ultimate Guide

Connecting with leads and customers empowers you to raise brand awareness, boost sales, and build strong customer relationships.

Security and Compliance Tips

SMS Compliance and Heymarket

Heymarket’s platform is secure, compliant, and built with your business in mind. We protect your data, privacy, and customers by upholding the highest security standards.

Ebooks and Guides

SMS Security and Compliance: A Guide

Customer data grows more valuable every day—and it’s up to you to protect it. We’ve created this short guide to help you get a better understanding of the complex topics of SMS security

Security and Compliance Tips

SMS Security vs. SMS Compliance

SMS security and SMS compliance are often confused with one another. When it comes to protecting data, we want to be crystal clear. Let’s explore

Text Templates

SMS Templates Generator

Answer customers quickly and personalize texts with a
simple, effective tool.

Videos

Salesforce SMS Integration

If you believe the stereotypes, you might think college students only eat ramen for all their meals and

Industry Resources

Salons and Spas

SMS with Salon, Spa and Beauty Clients, Staff, and Contractors

Ebooks and Guides

Text to Landline Guide

Let your customers text or call your main business number.

Ebooks and Guides

The SMS Customer Service Handbook

Successful businesses put customers first, prioritizing their experience above all else. That’s why they focus on providing top-notch customer service through modern tools

Case Studies

U-Haul Uses Enterprise SMS to Boost Responses

How U-Haul Uses Enterprise SMS to Streamline Customer Communications and Boost Responses

Industry Resources

eCommerce

Your shoppers expect fast, seamless communications. eCommerce SMS makes it easy for them to reach out.
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