Text message marketing for car dealerships

Your customers expect your communications to be as seamless as your car sales. Give them the experience they need with business SMS for car sales, service department appointments, and customer service.

Car dealer sending a text message

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SMS for car sales and service customers

The most important step in closing a sale is scheduling the next meeting. After someone leaves the showroom, or submits an online request, it’s critical to follow up in a timely manner with product information relevant to them. Allowing a dealer to send texts to customers is now critical. Sales managers need visibility into customer conversations to get more predictable sales pipelines. And service departments need a more efficient way than phone calls to notify customers. With a 98% open rate, text messaging helps ensure that your team is spending more time closing sales and servicing vehicles.

Save time for your automotive service departments

Use Heymarket to text message customers when their vehicle is ready to be picked up, schedule regular service reminders, or allow them to text you with questions. Heymarket saves your staff time by allowing them to communicate with customers over SMS instead of phone calls, voicemails, and emails.

Expedite car sales with text messaging

Getting to that next meeting or dealership visit is critical to closing a sale. Handling car sales via text messaging ensures a timely response. Heymarket works on iPhones and Android phones with its featured apps. Internet managers and receptionists can use Heymarket on any computer. They can set up auto replies, schedule meetings, and send personalized templates to quickly answer any questions a customer might have.

Personalize messages to multiple dealership customers

Send a single message to multiple customers at once. Heymarket can customize each message with the customer’s name or any other custom field you like. Customers won’t see each other and can reply privately to you. It’s great for sharing product updates and getting customers back to your car dealership.

Works with existing tools and phone numbers

Text enable existing phone numbers so customers text your dealership. Add the Heymarket webchat widget to your dealership website and make it simple for people to ask questions over SMS. Reply to messages form popular channels like Facebook and Apple Messages for Business from within Heymarket. And with Zapier, Heymarket can get contacts from Google Sheets or your lead generation software.

Automate your engagement

Keep customers and leads engaged with scaled text messaging campaigns. Program drip campaigns to send customers a series of texts over time, nurturing them about offers and sales events. Create automations based on message keywords, timing, or channel that simplify your team’s workflows, saving them time.

Integrate texting with your CRM

Heymarket integrates with popular CRM platforms, making it easy for you to sync text messaging with your customer data. Send personalized texts with custom fields from your CRM. Build powerful multi-step workflows based on your customers’ messages and behavior.

The business text messaging app built for productivity

Heymarket pairs enterprise-grade security with unparalleled productivity. Learn more about the features that make it easy to get up and running fast to start connecting with customers.

Message bubble icon Shared inbox

Shared inbox

Manage customer conversations in a shared inbox so any team member can read, reply, or assign messages. Find previous customer conversations easily.
Private comments icon Private comments for teams

Private comments for teams

Make the right decisions faster by collaborating with team members using private comments and in-line discussion threads while actively communicating with customers.
Yellow and green checkmark icon Lists and campaigns

Lists and campaigns

Reach groups of customers at once and run drip marketing campaigns. Leverage SMS templates and custom fields to personalize each text.
Reports icon Performance

Performance

Learn from your text messaging campaigns and users’ behavior. Use Heymarket’s reports to track usage, gain insights, and manage your team’s productivity.
Text message surveys icon CSAT surveys

CSAT surveys

Launch surveys directly from your existing messaging conversation. Quickly collect customer satisfaction (CSAT) feedback, and customize your questions.
Lightbulb icon Customer insights and sentiment

Customer insights and sentiment

Harness the power of machine learning to track what topics lead to happy customers. Report on customer sentiment to drive your messaging strategy.
Key icon Administrative controls

Administrative controls

Enterprise-grade administration for user roles, permissions, custom fields, and billing. Configure each shared inbox to fit different teams or use cases.
Automations icon Automations

Automations

Trigger text message workflows based on keywords, timing, or customer sentiment. Automatically reply, assign chats, or enroll customers in a campaign.
Message bubble icon

Shared inbox

Manage customer conversations in a shared inbox so any team member can read, reply, or assign messages. Find previous customer conversations easily.
Private comments icon

Private comments for teams

Make the right decisions faster by collaborating with team members using private comments and in-line discussion threads while actively communicating with customers.
Yellow and green checkmark icon

Lists and campaigns

Reach groups of customers at once and run drip marketing campaigns. Leverage SMS templates and custom fields to personalize each text.
Reports icon

Performance

Learn from your text messaging campaigns and users’ behavior. Use Heymarket’s reports to track usage, gain insights, and manage your team’s productivity.
Text message surveys icon

CSAT surveys

Launch surveys directly from your existing messaging conversation. Quickly collect customer satisfaction (CSAT) feedback, and customize your questions.
Lightbulb icon

Customer insights and sentiment

Harness the power of machine learning to track what topics lead to happy customers. Report on customer sentiment to drive your messaging strategy.
Key icon

Administrative controls

Enterprise-grade administration for user roles, permissions, custom fields, and billing. Configure each shared inbox to fit different teams or use cases.
Automations icon

Automations

Trigger text message workflows based on keywords, timing, or customer sentiment. Automatically reply, assign chats, or enroll customers in a campaign.

Check out our full feature list

Text with your customers to improve customer service and drive sales. Get started with business text messaging in just minutes.

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