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To keep cases moving forward, it’s critical to confirm appointments and document requests with clients. Text messaging for law firms helps to accomplish that. With a 98% open rate, law firm SMS will help your team meet deadlines. Law firm text messages can also be automatically logged to practice management system or exported.
SMS can also be used to qualify prospective clients and gather information before speaking with an attorney. By using law firm text messaging, lawyers, paralegals, and administrators can spend more time on billable hours and engaging new clients.
Use Heymarket to send scheduled message to confirm appointments, document requests, and court dates with clients. Utilize templates to reach clients in a fraction of the time that phone calls take.
Have a website or marketing campaign for prospects? Text messaging for law firms allows you to follow up with them quickly. Heymarket works with your existing contacts and helps you personalize messages with names and other custom fields.
Create one conversation per client, and provide access to appropriate people in your legal staff. Attorneys, paralegals, and assistants can each participate in the conversation, view history, personalized signature when replying, and automatically log or export messages.
With Zapier integration, Heymarket works with your existing legal software. Send text reminders for HelloSign signature requests, automatically log messages in Clio, or view contacts from your practice management software. With Zendesk integration, your staff can view client SMS alongside emails.
Control which team members have access to which messages, setup auto replies, and call forwarding. Export chats for auditing and reporting. When a team member leaves, the contacts and data stay with your organization.
Store and track business text messages in Clio and automatically update contact information. Heymarket allows law firms to enable Clio text messaging with clients while maintaining billing and reporting requirements.