Business Text Messaging for Your Team
All business depends on communications and relationships. Heymarket is a text messaging service for business. Team members stay productive while messaging with features like templates, assignments, and private comments. Administrators get enterprise grade roles and permissions, customization, integrations, and reports. Customers get the text messages they want, including appointment reminders. We make business texting software easy to understand.
Work Together, From Anywhere
Heymarket business text messaging can be used for customer service, operations, logistics, or sales. Create one or more inboxes with your entire team, share customer messages, and manage replies. Our business texting platform is available anywhere you want to work.
Our business text messaging app allows you to assign chats to yourself or another team member. It's a great way to stay focused on the chats relevant to you and control notifications.
Know who on your team is viewing a chat or typing a reply. It avoids conflicts and helps keep your team in sync. With our business text messaging software, you stay informed at every stage and so do your employees. There’s no wondering if an employee has seen a message.
Loop in team members by @ mentioning them and adding private comments that add context to messages. You don’t have to use the “reply all” button when a message is for one person only!
Web and Mobile Apps
Heymarket is the top business texting app for teams. Our business SMS platform works seamlessly between iOS, Android, and web browsers. So your team can continue replying to business text messages from anywhere.
Reach Multiple Contacts at Once
Heymarket is the most effective SMS marketing for building customer relationships. Organize contacts into lists and send targeted messages. Personalization features, like merge tokens, signatures, and auto reply have helped businesses achieve an 80% reply rate. Our customer text messaging software allows you to improve your business through improved customer relations. The easiest customers to get are the ones that you already have. Our text message software allows you to grow those relationships.
Heymarket is the easiest way to setup a drip campaign for text messaging. Setup a sequence of text messages to be sent on a schedule you determine. Reports, templates, and removing contacts who reply keeps each campaign current.
Schedule text messages to be sent at the most appropriate date and time. Texting for appointment reminders is a breeze and keeps your clients coming to you on their schedule.
Text Enable Landlines
Move the SMS portion of landline and toll free numbers to Heymarket. Keep the voice service with your current provider. Or get a new number and route inbound phone calls wherever you like.
Personalized Business Texting
Reusable business text messages that can include photos, text, the contacts's first name, or any custom fields. Ensure consistent replies with shared messaging templates. Your SMS for appointment reminders will let customers know exactly who is sending the text as soon as they open it.
Personalize messages with merge tokens based on custom fields associated with each contact.
Each person on your team can have their own signature that's added to the end of each message they send.
Enterprise grade features allows administrators to control roles and permissions, custom fields, and billing.
Engage with Visitors from Anywhere
Add a customizable widget to your website to receive SMS. Messages appear in your shared inbox and anyone on your team can reply. Heymarket text enables websites from Squarespace, Weebly, Wordpress, and Google Tag Manager.
Read and reply to Facebook messages from a Heymarket shared inbox. Utilize features like templates, merge tokens, and scheduled messages to manage how your team interacts with Facebook users.
Google My Business
Text enable your Google My Business listing. Heymarket makes it simple for customers to text your business from Google search results.
Powerful reporting gives managers insights into agent productivity and messaging usage. Keep track of commonly used templates, which chats are most time consuming, and which team members require additional training. Improve response and resolution times by tracking agent key performance metrics.
Key Performance Metrics
Provide excellent service with insights on how team members are performing and which customers need attention.
Quickly search for messages and contacts from Heymarket Web on your computer or the Heymarket iOS and Android apps.
Use the Heymarket API to access most of Heymarket's resources, such as the creation and updating of Contacts, Lists and Templates. You can also send and schedule messages to contacts and lists. Easily integrate your existing workflows into Heymarket for your business texting needs.