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Build trust with a full range of options for managing opt-in.
In order to text compliantly with telecom regulations, businesses need to get customers’ opt-in, or permission to message them. They also need to immediately opt out any customers who want to stop receiving texts. Heymarket provides advanced features that empower you to manage opt-in and opt-out throughout your texting platform, helping you build customer trust.
Your contacts can opt in and out automatically by texting simple network keywords like START and STOP.
Manage opt-in and opt-out from contact records and contact creation.
Capture opt-in on our fully customizable web widget form. Then talk in real time over webchat or follow up over SMS.
Get an extra layer of security with double opt-ins. Use automations to trigger an opt-in confirmation.
Track your contact-initiated opt-outs to monitor unsubscribes and inform your engagement.
60% response rate
“Heymarket’s Salesforce SMS integration makes messaging leads and customers a smooth experience for our agents.”
10x Increase in agent capacity
“The biggest thing about being able to text with our customers is the relationship we’re able to build. Messaging is key for referrals and retention.”
12% increase in productivity
“Replying quickly to incoming queries has empowered our team to earn customer trust and build valuable relationships.”