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SMS Integrations
The modern enterprise has data stored across multiple SaaS applications and departments. You might have a CRM in sales, a ticketing app for customer service, order fulfillment for operations, and more. Heymarket provides SMS integrations so businesses can leverage existing data when texting with customers. Each text message integration is out of the box, so your team can begin messaging customers in minutes.
SMS Integrations that Leverage Your Existing Data and Tools
Salesforce
Selectively sync contacts between Heymarket and Salesforce while using a powerful texting widget within Lightning. Send and receive messages from Salesforce objects. Get message history added to Salesforce. Learn more about our Salesforce SMS integration.
HubSpot
Text with contacts from HubSpot using the Heymarket widget. Integrate Heymarket business SMS into your HubSpot Workflows to automate customer outreach. Heymarket provides 2-way sync with HubSpot contacts to keep your customer information up to date. Learn more about the HubSpot SMS integration here.
Google's Business Messages
Reply to customer queries sent through Business Messages from a Heymarket shared inbox. Customers can message your business directly from Google Search or Maps results. They can ask questions, schedule appointments, select product and service options, or be routed to a relevant team. Learn more about the Google’s Business Messages integration.
Apple Business Chat
Receive Apple Business Chat messages in your shared inbox alongside other customer texts. Customers can message your business right from Spotlight Search, Apple Maps, or Safari. They can ask questions, schedule appointments with time pickers, and even make purchases through Apple Pay. Learn more about the Apple Business Chat SMS integration.
Facebook Messenger
Read and send Facebook Messages from a Heymarket inbox. Utilize Heymarket business process features like templates, scheduled messages, auto reply, and more. Learn more about our Facebook Messenger integration.
Zendesk
Read and respond to SMS and Facebook messages from anywhere within Zendesk. Learn more about our Zendesk SMS integration.
Zapier
Integrate Heymarket contacts and messages with over 1,500 business apps. Learn more about our Zapier SMS integration.
Salesforce Marketing Cloud (Beta)
Synchronize contacts between Marketing Cloud and Heymarket. Engage leads through multiple messaging channels. Add SMS to Journey Builder workflows. Learn more about our Salesforce Marketing Cloud integration here.
Website Widget
Text enable any website. Make it easy for people to message your business and get replies as SMS. Works with Squarespace, WordPress, Weebly, and more. Learn more about our website SMS integration.
Slack
Send and receive text messages directly from your Slack channel. Team members in Slack can now communicate with customers and partners all from within Slack. Learn more about our Slack SMS integration.
Microsoft Teams
Answer customer queries, send SMS content, and manage messages from within Microsoft Teams. Customers simply text your business SMS number or message your brand from over-the-top apps. Messages are routed directly to the Microsoft Teams channel of your choice. Learn more about SMS for Microsoft Teams.
Aircall
Utilize Aircall as a cloud call center while using the same phone number to SMS with customers. Learn more about the Aircall SMS integration.
Clio
Track and report business text messages in Clio contact communication logs. Automatically create and update contacts in Clio. Learn more about our Clio SMS integration.
Help Scout
Provide your agents a full view of customer emails and SMS. This integration syncs contacts and business text messages between Heymarket and Help Scout. Learn more about our Help Scout SMS integration.
Twilio
Heymarket utilizes Twilio for the industry’s most reliable and flexible SMS, MMS, and voice. International numbers and texting are available. Heymarket is a member of the Twilio Fund.
Line
Businesses can read and reply to Line messages directly from Heymarket, while the customer uses Line Messenger.
Google Drive
Send a Google Doc in a text message or Facebook message. Learn more about our Google Drive integration.
Google AdWords
Text enable your AdWords campaigns. Leads can text to get more information about your business. Learn more about our AdWords SMS integration.
Apple iOS
Featured as a best new app by Apple. Heymarket is optimized for iOS 13. Install the app and begin responding to messages from anywhere. Learn more about our iOS SMS app.
Android
Designed from the ground up for Android users. Works across multiple Android phones. Install the app and begin responding to messages from anywhere Learn more about our Android SMS app.
APIs
Heymarket’s REST APIs make it straightforward to integrate SMS into existing apps and workflows. Use the SMS API integration to create and update lists, templates, contacts, and messages. Learn more about our API.
Shopify (Beta)
Text with customers from Shopify Admin using the Heymarket widget. Leverage the 2-way sync with Shopify customers to keep contact information up-to-date in both platforms. Contact us for early beta access.
WhatsApp (Beta)
Receive and respond to WhatsApp messages in your shared inbox, right alongside texts and messages from other channels. Contact us for early beta access.
