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Learn how Heymarket can help your business create personalized conversations at scale.
Book a DemoSeamlessly move from Zipwhip to Heymarket, and scale your text messaging strategy with our robust features.
Transfer all of your data with no disruption to your messaging, so you can focus on maintaining strong customer relationships.
Book a demo to learn more about migrating to Heymarket.
Heymarket is currently available in the US and Canada.
Zipwhip announced that it would be shutting down after the text messaging company was acquired by Twilio in July 2021. To give its customers time to find an alternative texting platform, Zipwhip scheduled its shutdown date for December 1, 2023. (This is an extension from Zipwhip’s original sunset date of December 1, 2022.) Given Zipwhip’s status, companies using the platform need to find a new text messaging provider by the end of the year so they can text their customers without interruption.
The good news is that Twilio has recommended Heymarket as a preferred Zipwhip alternative. Heymarket has all of the functionality Zipwhip customers rely on, plus advanced features to help you grow your text messaging strategy.
Let customers text the number that’s already saved in their phones.
Migrate all of your contacts, message history, templates and groups.
Pick up right where you left off to provide seamless service.
Get to know Heymarket’s intuitive interface, then dive into our advanced reporting and automations.
Upgrade your team’s texting capabilities with Heymarket’s enterprise-grade features. Build strong customer relationships through fast, personalized one-on-one chats that scale with your business.
Use merge tokens and custom fields to personalize outgoing messages.
Use reports for individual inboxes and big-picture, account-level insights. Track response time, customer sentiment, and team productivity.
Maximize integrations with your CRM and eCommerce platforms, from Salesforce to Shopify.
Save time with tools like scheduled messages, campaigns, and automations
Manage texts and third-party service messages from one shared inbox.
Leverage larger bulk messaging capabilities to text more contacts at once.
Rely on chat assignments and private messages to streamline teamwork.
Add an extra layer of protection with SAML SSO and MFA. Control access with advanced user roles and permissions.
Our secure platform empowers you to adhere to critical SMS regulations, allowing you to build customer trust.
Heymarket is the most intuitive platform for creating personalized conversations with customers, at scale. Learn how Heymarket empowers teams of any size to:
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Outbound
Compare features | Heymarket | Zipwhip |
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Campaigns | ||
Reports | ||
Templates | ||
Smart Attributes | ||
Recurring Messages | ||
Automation / Triggers | ||
Import Contacts | ||
Surveys | ||
Tags |
Inbound
Compare features | Heymarket | Zipwhip |
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Templates | ||
Auto Reply | ||
Reports | ||
AdWords Click to Message | ||
Typing | ||
Presence | ||
Keyword Reply | ||
Reminders | ||
Notes |
Omnichannel
Compare features | Heymarket | Zipwhip |
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SMS Web Widget | ||
SMS | ||
MMS (includes PDF) | ||
Facebook Messenger | ||
Instagram Messenger | ||
Google Business Messages | ||
Apple Messages for Business | ||
Integrations
Compare features | Heymarket | Zipwhip |
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Hubspot | ||
Microsoft Teams | ||
Salesforce | ||
Shopify | ||
Slack | ||
Zapier | ||
Zendesk | ||
Help Scout |
Security and compliance
Compare features | Heymarket | Zipwhip |
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Configurable roles and permissions | ||
SAML SSO | ||
Multi-factor authentication (MFA) | ||
Data retention | ||
SOC 2 Type 2 compliant | ||
HIPAA compliant | ||
CCPA and CPRA compliant |
We built our platform with enterprise-grade security and compliance in mind. Heymarket protects your data and empowers you to achieve compliance with text messaging regulations, so you can focus on customer conversations.
Have more questions about Zipwhip and Heymarket? Check out our answers below, or contact our team.
When is Zipwhip shutting down?
The Zipwhip shutdown date is December 1, 2023. (Twilio extended the deadline from its original shutdown date of December 1, 2022.)
What data will I be able to migrate?
You can transfer contacts (including their phone numbers), opted out and in lists, groups (which turn into Heymarket Lists), templates, and users. While you transition from Zipwhip to Heymarket, your team will be able to continue texting customers without disruption.
Can I keep my existing phone number?
Yes. Heymarket will port over your current business line. All customer chats will transition over too, so you can pick up right where you left off.