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With a Heymarket shared inbox, your team can dispatch delivery, drivers, or service staff over text messaging. Utilize templates that include photos, addresses, and links to your dispatch software. The dispatched staff can reply with photos of what they’re seeing on-site. Your entire team can read messages, assign them, and reply with personalized signatures.
Share order and delivery updates, from your computer, with text messaging. Create a Heymarket template for each type of update: order received, order in progress, and order shipped. You can even include links with UPS, FedEx, or USPS tracking codes in each text message.
Scheduling staff is simple with Heymarket text messaging. Just create a list of contacts for each each shift. Then, send a single message to all of them at once. They won’t see each other and can reply privately to you. Your text message can even include a link to your scheduling software.
Providing staff updates and helpful training tips is critical to keep your business running smoothly. Heymarket allows your team to send training updates over text messaging. Use it to send reminders of upcoming training phone calls, links to web pages with training updates, or just daily tips.