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Your customers want personalized, immediate communications. Automated text messaging is a powerful solution for reaching more people and resolving more queries in less time. It reduces manual work, streamlines workflows, and gives customers the personalized, one-to-one conversations they expect—all while increasing team capacity.
In this guide, we will walk you through what automated text messaging is, how you can set it up for your own business, and more. You’ll see definitions, tips, and even a worksheet to help you start using it.