Simple, Transparent Pricing
Pricing that supports your team as it grows
Standard
Essential Features
$49per user*
* per month, billed annually, minimum 2 users.
What's included
- Shared inbox
- Conversation management
- Unlimited contacts
- Templates and tags
- Basic reporting
Popular
Plus
Powerful Integrations
$99per user*
* per month, billed annually, minimum 2 users.
All features of Standard
- Customer outreach - list and campaigns
- Automations
- Advanced reporting and analytics
- Integrations
Pro
Advanced Capabilities
$199per user*
* per month, billed annually, minimum 2 users.
All features of Plus
- Sentiment analysis
- Advanced administration
- Tailored onboarding
Enterprise
Flexible Deployment
Message Us
(415) 562-0500
All features of Pro
- Priority support service
- Training
- Unlimited users
Add On
SMS/MMS Pricing
$0/month$0.03/message
* Includes all Carrier fees, MMS and WhatsApp messaging fee.
Salesforce Integration
per user, per month
Full Feature Breakdown
Compare the features and benefits of each plan. Still unsure which plan is best for you? We're here to help.
|
Compare features by plan
|
Standard
$49 per user, per month
billed annually |
Plus
$99 per user, per month
billed annually |
Pro
$199 per user, per month
billed annually |
Enterprise
Custom Pricing
Contact us
|
|---|
Essentials
|
Compare features by plan
|
Standard
$49 per user/month
billed annually |
Plus
$99 per user/month
billed annually |
Pro
$199 per user/month
billed annually |
Enterprise
Custom Pricing
|
|---|---|---|---|---|
| Shared Inbox | ||||
| New or Existing Phone Numbers | ||||
| Picture Messages (MMS) | ||||
| Reminders | ||||
| Close Chats | ||||
| Templates | ||||
| Message Search | ||||
| Port number | ||||
| Click to text (Chrome Widget) | ||||
| Call Forwarding |
Contact Management
|
Compare features by plan
|
Standard
$49 per user/month
billed annually |
Plus
$99 per user/month
billed annually |
Pro
$199 per user/month
billed annually |
Enterprise
Custom Pricing
|
|---|---|---|---|---|
| Unlimited contacts | ||||
| Contact segmentation | ||||
| Contact import | ||||
| Contact export |
Surveys
|
Compare features by plan
|
Standard
$49 per user/month
billed annually |
Plus
$99 per user/month
billed annually |
Pro
$199 per user/month
billed annually |
Enterprise
Custom Pricing
|
|---|---|---|---|---|
| CSAT |
Channels
|
Compare features by plan
|
Standard
$49 per user/month
billed annually |
Plus
$99 per user/month
billed annually |
Pro
$199 per user/month
billed annually |
Enterprise
Custom Pricing
|
|---|---|---|---|---|
| Website Widget - SMS only | ||||
| Website Widget - Chat + SMS | ||||
| Facebook Messenger | ||||
| Apple Business Chat | ||||
| Google's Business Messages | ||||
Integrations
|
Compare features by plan
|
Standard
$49 per user/month
billed annually |
Plus
$99 per user/month
billed annually |
Pro
$199 per user/month
billed annually |
Enterprise
Custom Pricing
|
|---|---|---|---|---|
| Google Drive | ||||
| Microsoft Teams | ||||
| Slack | ||||
| Clio | ||||
| Help Scout | ||||
| HubSpot | ||||
| Salesforce | ||||
| Zapier | ||||
| Zendesk | ||||
| Shopify | ||||
| API Support |
Productivity
|
Compare features by plan
|
Standard
$49 per user/month
billed annually |
Plus
$99 per user/month
billed annually |
Pro
$199 per user/month
billed annually |
Enterprise
Custom Pricing
|
|---|---|---|---|---|
| Custom Signature | ||||
| Schedule Messages | ||||
| Merge Tokens | ||||
| Bulk actions | ||||
| Custom Fields | ||||
| Snooze conversations | ||||
| Waiting Indicator |
Agent Collaboration
|
Compare features by plan
|
Standard
$49 per user/month
billed annually |
Plus
$99 per user/month
billed annually |
Pro
$199 per user/month
billed annually |
Enterprise
Custom Pricing
|
|---|---|---|---|---|
| Assignments | ||||
| Block Contacts | ||||
| Private Comment | ||||
| Notes | ||||
| Signature | ||||
| Presence | ||||
| Typing Indicator | ||||
| Collision Detection | ||||
| Do Not Disturb |
Customer Outreach
|
Compare features by plan
|
Standard
$49 per user/month
billed annually |
Plus
$99 per user/month
billed annually |
Pro
$199 per user/month
billed annually |
Enterprise
Custom Pricing
|
|---|---|---|---|---|
| List broadcast | ||||
| Campaigns | ||||
| Outreach reports | ||||
| List segmentation |
Automations
|
Compare features by plan
|
Standard
$49 per user/month
billed annually |
Plus
$99 per user/month
billed annually |
Pro
$199 per user/month
billed annually |
Enterprise
Custom Pricing
|
|---|---|---|---|---|
| Time based automations | ||||
| Event based automation | ||||
| Multi step workflows | ||||
| Business rules | ||||
| Work flow prioritization |
Machine Learning
|
Compare features by plan
|
Standard
$49 per user/month
billed annually |
Plus
$99 per user/month
billed annually |
Pro
$199 per user/month
billed annually |
Enterprise
Custom Pricing
|
|---|---|---|---|---|
| Sentiment analysis | ||||
| Intent analysis | ||||
| Keyword analysis |
Reports and analytics
|
Compare features by plan
|
Standard
$49 per user/month
billed annually |
Plus
$99 per user/month
billed annually |
Pro
$199 per user/month
billed annually |
Enterprise
Custom Pricing
|
|---|---|---|---|---|
| Team Administration | ||||
| Usage based reports | ||||
| Productivity reports | ||||
| Sentiment reports | ||||
| Report exports |
Notifications
|
Compare features by plan
|
Standard
$49 per user/month
billed annually |
Plus
$99 per user/month
billed annually |
Pro
$199 per user/month
billed annually |
Enterprise
Custom Pricing
|
|---|---|---|---|---|
| Browser based notifications | ||||
| Slack notifications | ||||
Administration and security
|
Compare features by plan
|
Standard
$49 per user/month
billed annually |
Plus
$99 per user/month
billed annually |
Pro
$199 per user/month
billed annually |
Enterprise
Custom Pricing
|
|---|---|---|---|---|
| Team administration | ||||
| SAML based SSO | ||||
| Hide PII | ||||
| Custom user roles and permissions | ||||
| SSL security | ||||
| HIPAA enabled | ||||
| SOC 2 Type 2 | ||||
| Opt In management | ||||
| Restricted View | ||||
| Configurable Data Retention |
|
Standard
$49 per user/month
billed annually |
|---|
Essentials
|
Compare features by plan
|
Standard
$49 per user/month
billed annually |
|---|---|
| Shared Inbox | |
| New or Existing Phone Numbers | |
| Picture Messages (MMS) | |
| Reminders | |
| Close Chats | |
| Templates | |
| Message Search | |
| Port number | |
| Click to text (Chrome Widget) | |
| Call Forwarding |
Contact Management
|
Compare features by plan
|
Standard
$49 per user/month
billed annually |
|---|---|
| Unlimited contacts | |
| Contact segmentation | |
| Contact import | |
| Contact export |
Surveys
|
Compare features by plan
|
Standard
$49 per user/month
billed annually |
|---|---|
| CSAT |
Channels
|
Compare features by plan
|
Standard
$49 per user/month
billed annually |
|---|---|
| Website Widget - SMS only | |
| Website Widget - Chat + SMS | |
| Facebook Messenger | |
| Apple Business Chat | |
| Google's Business Messages | |
Integrations
|
Compare features by plan
|
Standard
$49 per user/month
billed annually |
|---|---|
| Google Drive | |
| Microsoft Teams | |
| Slack | |
| Clio | |
| Help Scout | |
| HubSpot | |
| Salesforce | |
| Zapier | |
| Zendesk | |
| Shopify | |
| API Support |
Productivity
|
Compare features by plan
|
Standard
$49 per user/month
billed annually |
|---|---|
| Custom Signature | |
| Schedule Messages | |
| Merge Tokens | |
| Bulk actions | |
| Custom Fields | |
| Snooze conversations | |
| Waiting Indicator |
Agent Collaboration
|
Compare features by plan
|
Standard
$49 per user/month
billed annually |
|---|---|
| Assignments | |
| Block Contacts | |
| Private Comment | |
| Notes | |
| Signature | |
| Presence | |
| Typing Indicator | |
| Collision Detection | |
| Do Not Disturb |
Customer Outreach
|
Compare features by plan
|
Standard
$49 per user/month
billed annually |
|---|---|
| List broadcast | |
| Campaigns | |
| Outreach reports | |
| List segmentation |
Automations
|
Compare features by plan
|
Standard
$49 per user/month
billed annually |
|---|---|
| Time based automations | |
| Event based automation | |
| Multi step workflows | |
| Business rules | |
| Work flow prioritization |
Machine Learning
|
Compare features by plan
|
Standard
$49 per user/month
billed annually |
|---|---|
| Sentiment analysis | |
| Intent analysis | |
| Keyword analysis |
Reports and analytics
|
Compare features by plan
|
Standard
$49 per user/month
billed annually |
|---|---|
| Team Administration | |
| Usage based reports | |
| Productivity reports | |
| Sentiment reports | |
| Report exports |
Notifications
|
Compare features by plan
|
Standard
$49 per user/month
billed annually |
|---|---|
| Browser based notifications | |
| Slack notifications | |
Administration and security
|
Compare features by plan
|
Standard
$49 per user/month
billed annually |
|---|---|
| Team administration | |
| SAML based SSO | |
| Hide PII | |
| Custom user roles and permissions | |
| SSL security | |
| HIPAA enabled | |
| SOC 2 Type 2 | |
| Opt In management | |
| Restricted View | |
| Configurable Data Retention |
|
Plus
$99 per user/month
billed annually |
|---|
Essentials
|
Compare features by plan
|
Plus
$99 per user/month
billed annually |
|---|---|
| Shared Inbox | |
| New or Existing Phone Numbers | |
| Picture Messages (MMS) | |
| Reminders | |
| Close Chats | |
| Templates | |
| Message Search | |
| Port number | |
| Click to text (Chrome Widget) | |
| Call Forwarding |
Contact Management
|
Compare features by plan
|
Plus
$99 per user/month
billed annually |
|---|---|
| Unlimited contacts | |
| Contact segmentation | |
| Contact import | |
| Contact export |
Surveys
|
Compare features by plan
|
Plus
$99 per user/month
billed annually |
|---|---|
| CSAT |
Channels
|
Compare features by plan
|
Plus
$99 per user/month
billed annually |
|---|---|
| Website Widget - SMS only | |
| Website Widget - Chat + SMS | |
| Facebook Messenger | |
| Apple Business Chat | |
| Google's Business Messages | |
Integrations
|
Compare features by plan
|
Plus
$99 per user/month
billed annually |
|---|---|
| Google Drive | |
| Microsoft Teams | |
| Slack | |
| Clio | |
| Help Scout | |
| HubSpot | |
| Salesforce | |
| Zapier | |
| Zendesk | |
| Shopify | |
| API Support |
Productivity
|
Compare features by plan
|
Plus
$99 per user/month
billed annually |
|---|---|
| Custom Signature | |
| Schedule Messages | |
| Merge Tokens | |
| Bulk actions | |
| Custom Fields | |
| Snooze conversations | |
| Waiting Indicator |
Agent Collaboration
|
Compare features by plan
|
Plus
$99 per user/month
billed annually |
|---|---|
| Assignments | |
| Block Contacts | |
| Private Comment | |
| Notes | |
| Signature | |
| Presence | |
| Typing Indicator | |
| Collision Detection | |
| Do Not Disturb |
Customer Outreach
|
Compare features by plan
|
Plus
$99 per user/month
billed annually |
|---|---|
| List broadcast | |
| Campaigns | |
| Outreach reports | |
| List segmentation |
Automations
|
Compare features by plan
|
Plus
$99 per user/month
billed annually |
|---|---|
| Time based automations | |
| Event based automation | |
| Multi step workflows | |
| Business rules | |
| Work flow prioritization |
Machine Learning
|
Compare features by plan
|
Plus
$99 per user/month
billed annually |
|---|---|
| Sentiment analysis | |
| Intent analysis | |
| Keyword analysis |
Reports and analytics
|
Compare features by plan
|
Plus
$99 per user/month
billed annually |
|---|---|
| Team Administration | |
| Usage based reports | |
| Productivity reports | |
| Sentiment reports | |
| Report exports |
Notifications
|
Compare features by plan
|
Plus
$99 per user/month
billed annually |
|---|---|
| Browser based notifications | |
| Slack notifications | |
Administration and security
|
Compare features by plan
|
Plus
$99 per user/month
billed annually |
|---|---|
| Team administration | |
| SAML based SSO | |
| Hide PII | |
| Custom user roles and permissions | |
| SSL security | |
| HIPAA enabled | |
| SOC 2 Type 2 | |
| Opt In management | |
| Restricted View | |
| Configurable Data Retention |
|
Pro
$199 per user/month
billed annually |
|---|
Essentials
|
Compare features by plan
|
Pro
$199 per user/month
billed annually |
|---|---|
| Shared Inbox | |
| New or Existing Phone Numbers | |
| Picture Messages (MMS) | |
| Reminders | |
| Close Chats | |
| Templates | |
| Message Search | |
| Port number | |
| Click to text (Chrome Widget) | |
| Call Forwarding |
Contact Management
|
Compare features by plan
|
Pro
$199 per user/month
billed annually |
|---|---|
| Unlimited contacts | |
| Contact segmentation | |
| Contact import | |
| Contact export |
Surveys
|
Compare features by plan
|
Pro
$199 per user/month
billed annually |
|---|---|
| CSAT |
Channels
|
Compare features by plan
|
Pro
$199 per user/month
billed annually |
|---|---|
| Website Widget - SMS only | |
| Website Widget - Chat + SMS | |
| Facebook Messenger | |
| Apple Business Chat | |
| Google's Business Messages | |
Integrations
|
Compare features by plan
|
Pro
$199 per user/month
billed annually |
|---|---|
| Google Drive | |
| Microsoft Teams | |
| Slack | |
| Clio | |
| Help Scout | |
| HubSpot | |
| Salesforce | |
| Zapier | |
| Zendesk | |
| Shopify | |
| API Support |
Productivity
|
Compare features by plan
|
Pro
$199 per user/month
billed annually |
|---|---|
| Custom Signature | |
| Schedule Messages | |
| Merge Tokens | |
| Bulk actions | |
| Custom Fields | |
| Snooze conversations | |
| Waiting Indicator |
Agent Collaboration
|
Compare features by plan
|
Pro
$199 per user/month
billed annually |
|---|---|
| Assignments | |
| Block Contacts | |
| Private Comment | |
| Notes | |
| Signature | |
| Presence | |
| Typing Indicator | |
| Collision Detection | |
| Do Not Disturb |
Customer Outreach
|
Compare features by plan
|
Pro
$199 per user/month
billed annually |
|---|---|
| List broadcast | |
| Campaigns | |
| Outreach reports | |
| List segmentation |
Automations
|
Compare features by plan
|
Pro
$199 per user/month
billed annually |
|---|---|
| Time based automations | |
| Event based automation | |
| Multi step workflows | |
| Business rules | |
| Work flow prioritization |
Machine Learning
|
Compare features by plan
|
Pro
$199 per user/month
billed annually |
|---|---|
| Sentiment analysis | |
| Intent analysis | |
| Keyword analysis |
Reports and analytics
|
Compare features by plan
|
Pro
$199 per user/month
billed annually |
|---|---|
| Team Administration | |
| Usage based reports | |
| Productivity reports | |
| Sentiment reports | |
| Report exports |
Notifications
|
Compare features by plan
|
Pro
$199 per user/month
billed annually |
|---|---|
| Browser based notifications | |
| Slack notifications | |
Administration and security
|
Compare features by plan
|
Pro
$199 per user/month
billed annually |
|---|---|
| Team administration | |
| SAML based SSO | |
| Hide PII | |
| Custom user roles and permissions | |
| SSL security | |
| HIPAA enabled | |
| SOC 2 Type 2 | |
| Opt In management | |
| Restricted View | |
| Configurable Data Retention |
|
Enterprise
Custom Pricing
|
|---|
Essentials
|
Compare features by plan
|
Enterprise
Custom Pricing
|
|---|---|
| Shared Inbox | |
| New or Existing Phone Numbers | |
| Picture Messages (MMS) | |
| Reminders | |
| Close Chats | |
| Templates | |
| Message Search | |
| Port number | |
| Click to text (Chrome Widget) | |
| Call Forwarding |
Contact Management
|
Compare features by plan
|
Enterprise
Custom Pricing
|
|---|---|
| Unlimited contacts | |
| Contact segmentation | |
| Contact import | |
| Contact export |
Surveys
|
Compare features by plan
|
Enterprise
Custom Pricing
|
|---|---|
| CSAT |
Channels
|
Compare features by plan
|
Enterprise
Custom Pricing
|
|---|---|
| Website Widget - SMS only | |
| Website Widget - Chat + SMS | |
| Facebook Messenger | |
| Apple Business Chat | |
| Google's Business Messages | |
Integrations
|
Compare features by plan
|
Enterprise
Custom Pricing
|
|---|---|
| Google Drive | |
| Microsoft Teams | |
| Slack | |
| Clio | |
| Help Scout | |
| HubSpot | |
| Salesforce | |
| Zapier | |
| Zendesk | |
| Shopify | |
| API Support |
Productivity
|
Compare features by plan
|
Enterprise
Custom Pricing
|
|---|---|
| Custom Signature | |
| Schedule Messages | |
| Merge Tokens | |
| Bulk actions | |
| Custom Fields | |
| Snooze conversations | |
| Waiting Indicator |
Agent Collaboration
|
Compare features by plan
|
Enterprise
Custom Pricing
|
|---|---|
| Assignments | |
| Block Contacts | |
| Private Comment | |
| Notes | |
| Signature | |
| Presence | |
| Typing Indicator | |
| Collision Detection | |
| Do Not Disturb |
Customer Outreach
|
Compare features by plan
|
Enterprise
Custom Pricing
|
|---|---|
| List broadcast | |
| Campaigns | |
| Outreach reports | |
| List segmentation |
Automations
|
Compare features by plan
|
Enterprise
Custom Pricing
|
|---|---|
| Time based automations | |
| Event based automation | |
| Multi step workflows | |
| Business rules | |
| Work flow prioritization |
Machine Learning
|
Compare features by plan
|
Enterprise
Custom Pricing
|
|---|---|
| Sentiment analysis | |
| Intent analysis | |
| Keyword analysis |
Reports and analytics
|
Compare features by plan
|
Enterprise
Custom Pricing
|
|---|---|
| Team Administration | |
| Usage based reports | |
| Productivity reports | |
| Sentiment reports | |
| Report exports |
Notifications
|
Compare features by plan
|
Enterprise
Custom Pricing
|
|---|---|
| Browser based notifications | |
| Slack notifications | |
Administration and security
|
Compare features by plan
|
Enterprise
Custom Pricing
|
|---|---|
| Team administration | |
| SAML based SSO | |
| Hide PII | |
| Custom user roles and permissions | |
| SSL security | |
| HIPAA enabled | |
| SOC 2 Type 2 | |
| Opt In management | |
| Restricted View | |
| Configurable Data Retention |
Trusted by Companies of All Sizes
Pricing FAQ
How does this pricing work?
Heymarket offers plans based on features, and all plans have a two user minimum. When upgrading, select the number of users in your team and any add ons.
What is included in each plan?
In addition to the features listed in each plan. Each user gets an inbox and a phone number if needed. If your team has five users your Heymarket subscription will include fives shared inboxes, each with a phone number. They can be setup at any time.
What if I go over my messaging quota?
Your messages are pooled across all inboxes. If you exceed the number of messages you purchased, you will not be charged overages, instead you will be moved to the next tier of messages based on your usage. If you ever need to change your messages allotments, you can modify your plan to do so.
What is a message segment?
1 SMS segment = a 160 bytes message = a 160 basic text character message.
If you go over 160 basic text characters you are charged for additional SMS segments.
For example: 1-160 character(s) = 1 SMS segment and 161-306 characters = 2 SMS segments.
If you go over 160 basic text characters you are charged for additional SMS segments.
For example: 1-160 character(s) = 1 SMS segment and 161-306 characters = 2 SMS segments.
What is a team and inbox in Heymarket?
A Heymarket team is a group of users and objects (e.g., contacts, templates, lists, etc), where the objects in the team are shared by default. A team can have one or more shared inboxes, each of which can be configured to support various messaging channels. Administrators control who in the team has access to which shared inboxes. Inboxes are typically setup to message for each department (e.g., Sales, Operations) and/or location (e.g., New York, San Francisco)
What forms of payment do you accept?
Heymarket supports majors credit cards. For enterprise subscriptions, invoice billing is also available.
Do you offer discounts?
Annual subscription include two months of Heymarket for free.
What is your cancellation policy?
Subscriptions can be changed or canceled at any time. Cancellation requests will take effect at the end of the current billing period. Changes will go into effect immediately, with a prorated charge or credit issued.
What security measures are implemented?
Heymarket is SOC 2 Type 2 compliant.
