Close more deals with SMS for sales

Sales is all about personal connections and speed. Emails are increasingly impersonal and prospects rarely answer their phones anymore. Texting is fast, personal, and customers’ preferred communication channel. With Heymarket’s intuitive sales SMS platform, engage more prospects in less time to boost revenue.

Sales teams should leverage text messages

Heymarket is a SMS sales platform that helps teams quickly answer questions and automate personalized engagement at scale. It lets you form strong connections with more prospects in less time and close deals faster.

Increase conversions with texting

Today’s customers want fast, personalized communications. Learn how SMS for sales helps you close more deals, keep prospects engaged, and sell across popular messaging channels.

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98% open rate

for text messages

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12% higher conversion rate

than other channels

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300% more conversions

with targeted, personalized conversational SMS campaigns

How can sales teams start using texting?

New to sales texting? Here are five ways your team can start using sales SMS in your day-to-day:

Answer questions

Reply to initial questions in real time through SMS.

Send personalized follow-ups

Schedule or automate check-ins after conversations.

Handle objections

Quickly handle prospects’ objections through real-time chats.

Augment emails

Use a CRM SMS integration to incorporate sales texting into workflows. Send messages when prospects miss an email or after other triggers.

Automate prospect engagement

Never miss a connection with personalized auto-replies that let prospects know when to expect a response.

Simplify the handover process

Use assignments to streamline marketing to sales handovers or create text workflows to introduce new customers to customer service agents.

Close more deals

Improve prospect response times by offering a fast channel for questions. Handle prospects’ objections before you close deals. Chat with multiple customers at the same time, speeding up the sales cycle.

Sell everywhere

Your prospects are on their phones—reach them there. Heymarket’s platform centralizes texts and messages from the most popular channels so you can manage all conversations from powerful shared inboxes.

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Keep prospects engaged

Maintain one-to-one connections with every prospect. Create personalized connections at scale with campaigns, automated workflows, customizable templates, and targeted list sends. Use custom fields to target your text messages to each prospect.

360° customer communications

Integrate texting with the tools your team relies on. Use data from your CRMs and other enterprise systems to track prospect touchpoints, build rich contacts, and create personalized campaigns that drive revenue.

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Text with confidence

Strong relationships start with trust. Heymarket delivers it with a TCPA, SOC 2 Type 2, and HIPAA-compliant platform. Ensure you’re texting prospects compliantly with opt-in management tools and 10DLC registration guidance. Protect their data with enterprise-grade security tools like SAML SSO, multi-factor authentication (MFA), and custom user roles and permissions.

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Illustration of text messaging roles and permissions

SMS features to close more deals

Heymarket provides the features your team needs without compromising on ease of use.
Our SMS sales tools include:

Phone number options

Phone number options

Text-enable your main business number while keeping voice capabilities or adopt a new number we provide. Text to landline lets prospects connect with you through your main line or a familiar ten-digit number.
Shared inboxes

Shared inboxes

Receive all messages in your shared inboxes. Reply to messages from text apps as well as Facebook Messenger, Instagram Messenger, WhatsApp, Apple Messages for Business, and Google Business Messages. Collaborate easily with assignments and private comments.
Contact management

Contact management

Work with an unlimited number of contacts. Import them from a CSV or through a CRM integration. Segment them into lists for targeted follow-ups and campaigns.
Prospect outreach

Prospect outreach

Access everything you need for a comprehensive outbound SMS sales strategy. Segment contacts into lists, broadcast mass texts, and enroll them in targeted drip campaigns.
Automations

Automations

Stay in touch effortlessly. Create text messaging automations based on time of day, keywords, and more. Build multi-step workflows to keep your SMS programs running seamlessly.
Personalization

Personalization

Sell better with rich contacts. Create reusable text templates, and embed custom fields to personalize every text. Trigger campaigns based on prospect details like birthdays, purchases, and behaviors.
Performance metrics

Performance metrics

Track message engagement and response rates, campaign performance, and your team’s productivity.
Administrative controls

Administrative controls

Use team administration tools to customize every user’s roles and permissions, and hide prospects’ personal information where needed.

Phone number options

Text-enable your main business number while keeping voice capabilities or adopt a new number we provide. Text to landline lets prospects connect with you through your main line or a familiar ten-digit number.

Shared inboxes

Receive all messages in your shared inboxes. Reply to messages from text apps as well as Facebook Messenger, Instagram Messenger, WhatsApp, Apple Messages for Business, and Google Business Messages. Collaborate easily with assignments and private comments.

Contact management

Work with an unlimited number of contacts. Import them from a CSV or through a CRM integration. Segment them into lists for targeted follow-ups and campaigns.

Prospect outreach

Access everything you need for a comprehensive outbound SMS sales strategy. Segment contacts into lists, broadcast mass texts, and enroll them in targeted drip campaigns.

Automations

Stay in touch effortlessly. Create text messaging automations based on time of day, keywords, and more. Build multi-step workflows to keep your SMS programs running seamlessly.

Personalization

Sell better with rich contacts. Create reusable text templates, and embed custom fields to personalize every text. Trigger campaigns based on prospect details like birthdays, purchases, and behaviors.

Performance metrics

Track message engagement and response rates, campaign performance, and your team’s productivity.

Administrative controls

Use team administration tools to customize every user’s roles and permissions, and hide prospects’ personal information where needed.

Grow connections and conversions

Learn how Heymarket can help you sell everywhere, keep prospects engaged, and close more deals.

Book a Demo

SMS Sales FAQs

Have questions about text messaging for sales? Check out our answers below, and connect with our team to learn more.

Short message service (SMS) sales refers to chatting with your prospects via text messages. It can also refer to messaging with them through other messaging channels, like Facebook and Instagram Messenger or WhatsApp.

An SMS sales platform is a cloud-based app that helps your team send, receive, and manage hundreds to thousands of messages. It supports messages from both SMS apps and mobile services like Facebook Messenger, WhatsApp, and web chats. It offers integrations and automations to streamline workflows, allowing your team to connect with more prospects, faster.

Yes, texting your prospects is legal. But you must obtain their opt-in before you can text them. Learn more about getting prospects to opt in to your SMS sales or marketing program.

Sales text messages are a direct connection to your prospects. They have an open rate of 98% and response rate of up to 45%. Plus, 90% of prospects would rather be texted than called. In addition, 72 percent of customers are more likely to purchase from a website if you can communicate with them in real time, with a real employee, via text messaging.

All you need to get started is a business text messaging service. It will help you text-enable your existing number or get a new one, and connect that to your shared inboxes. Then, you can text with anyone who texts in or has opted into your sales texts. To increase list subscribers, publish your SMS number on your website with a “text with sales” link. In addition, include your texting number in your email signatures and on your business card.

Because you’re messaging prospects who reached out first and those who opted into your SMS campaigns, you’ve already got an engaged audience. Focus on answering incoming questions first and foremost. Create positive experiences with your prospects by chatting in a casual but polite tone and personalizing messages with custom fields. This chat-focused strategy is called conversational messaging. It cultivates longer-lasting prospect relationships—and more conversions.