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Sales is all about personal connections and speed. Emails are increasingly impersonal and prospects rarely answer their phones anymore. Texting is fast, personal, and customers’ preferred communication channel. With Heymarket’s intuitive sales SMS platform, engage more prospects in less time to boost revenue.
Heymarket is a SMS sales platform that helps teams quickly answer questions and automate personalized engagement at scale. It lets you form strong connections with more prospects in less time and close deals faster.
Today’s customers want fast, personalized communications. Learn how SMS for sales helps you close more deals, keep prospects engaged, and sell across popular messaging channels.
for text messages
than other channels
with targeted, personalized conversational SMS campaigns
New to sales texting? Here are five ways your team can start using sales SMS in your day-to-day:
Reply to initial questions in real time through SMS.
Schedule or automate check-ins after conversations.
Quickly handle prospects’ objections through real-time chats.
Use a CRM SMS integration to incorporate sales texting into workflows. Send messages when prospects miss an email or after other triggers.
Never miss a connection with personalized auto-replies that let prospects know when to expect a response.
Use assignments to streamline marketing to sales handovers or create text workflows to introduce new customers to customer service agents.
Improve prospect response times by offering a fast channel for questions. Handle prospects’ objections before you close deals. Chat with multiple customers at the same time, speeding up the sales cycle.
Your prospects are on their phones—reach them there. Heymarket’s platform centralizes texts and messages from the most popular channels so you can manage all conversations from powerful shared inboxes.
Maintain one-to-one connections with every prospect. Create personalized connections at scale with campaigns, automated workflows, customizable templates, and targeted list sends. Use custom fields to target your text messages to each prospect.
Strong relationships start with trust. Heymarket delivers it with a TCPA, SOC 2 Type 2, and HIPAA-compliant platform. Ensure you’re texting prospects compliantly with opt-in management tools and 10DLC registration guidance. Protect their data with enterprise-grade security tools like SAML SSO, multi-factor authentication (MFA), and custom user roles and permissions.
Heymarket provides the features your team needs without compromising on ease of use.
Our SMS sales tools include:
Have questions about text messaging for sales? Check out our answers below, and connect with our team to learn more.
What does SMS mean in sales?
Short message service (SMS) sales refers to chatting with your prospects via text messages. It can also refer to messaging with them through other messaging channels, like Facebook and Instagram Messenger or WhatsApp.
What is an SMS sales platform?
An SMS sales platform is a cloud-based app that helps your team send, receive, and manage hundreds to thousands of messages. It supports messages from both SMS apps and mobile services like Facebook Messenger, WhatsApp, and web chats. It offers integrations and automations to streamline workflows, allowing your team to connect with more prospects, faster.
Is SMS sales and marketing messaging legal?
Yes, texting your prospects is legal. But you must obtain their opt-in before you can text them. Learn more about getting prospects to opt in to your SMS sales or marketing program.
How effective is a sales text?
Sales text messages are a direct connection to your prospects. They have an open rate of 98% and response rate of up to 45%. Plus, 90% of prospects would rather be texted than called. In addition, 72 percent of customers are more likely to purchase from a website if you can communicate with them in real time, with a real employee, via text messaging.
How do I start with SMS sales?
All you need to get started is a business text messaging service. It will help you text-enable your existing number or get a new one, and connect that to your shared inboxes. Then, you can text with anyone who texts in or has opted into your sales texts. To increase list subscribers, publish your SMS number on your website with a “text with sales” link. In addition, include your texting number in your email signatures and on your business card.
How do I write good sales text messages?
Because you’re messaging prospects who reached out first and those who opted into your SMS campaigns, you’ve already got an engaged audience. Focus on answering incoming questions first and foremost. Create positive experiences with your prospects by chatting in a casual but polite tone and personalizing messages with custom fields. This chat-focused strategy is called conversational messaging. It cultivates longer-lasting prospect relationships—and more conversions.