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A platform you can trust
We built our platform with your business’s security in mind. Heymarket protects your data, privacy, and customers with enterprise-grade security features.
Secure your data
Protect logins with tools like SAML SSO, multi-factor authentication, limited login attempts, and adjustable session durations. Decide how long data remains saved in the platform.
SAML
SSO
Integrate with your own identity provider to simplify secure logins.
Multi-factor authentication
Add an extra layer of protection to the login process.
Data
retention
Decide how long you keep contacts and messages to ensure you only retain relevant data.
Session
duration control
Choose how long team members stay logged in to increase user account security.
Supporting all popular identity providers
Secure your messages
Encrypt messages at rest and in transit between Heymarket servers and apps. Archive and export messages. Reduce spam by blocking and deleting contacts.
Chat
encryption
Messages are encrypted at rest and while in transit between Heymarket servers and apps.
Message
management
Keep clear records by archiving messages in your CRM or exporting chats to a file or email. Hide specific messages to protect sensitive information.
Spam
reduction
Reduce spam by blocking or deleting contacts you no longer want in your inbox.
Opt-out management
Support all carrier-level unsubscribe keywords. Heymarket removes those contacts from lists.
Secure access
Ensure the right team members have Heymarket access with configurable roles/permissions, member access control, and staff directory integration and verification.
Configurable roles and permissions
Customize every user’s roles and permissions, and hide customers’ personal information when needed.
Member access control
Add or remove member message access to ensure only current team members are answering messages.
Enterprise directory sync
Manage your text messaging user accounts, groups, permissions, and more from your central directory.
Login
management
Leverage SSO and MFA to increase user account security. Heymarket supports SMS and TOTP authentication.
Committed to SMS compliance
Our secure platform empowers you to adhere to critical SMS and data regulations in the US, Canada, and EU.
More SMS security resources
Text messaging security is a complex topic. We’re here to help you navigate it. We’ve put together helpful resources you can use to understand more about security and how it affects you.
