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Learn how Heymarket can help your business create personalized conversations at scale.
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DISPATCH AND OPERATIONS
60% Response rate achieved
As the nation’s leading do-it-yourself moving company, U-Haul has to manage a high volume of queries. Here’s how Heymarket helped them streamline their lead and customer communications.

RETAIL
50% time saved in-store
The best bridal shops do more than help brides find a dress. They personalize the entire experience. Learn how Adorn Bridal leveraged Heymarket to create those connections via texting.

TECHNOLOGY
10x agent capacity increase
Finding an apartment can feel like a high-stakes race for renters. Lighthouse used Heymarket to connect with rental leads via text, reaching up to a 24% conversion rate.
Learn how businesses use Heymarket to engage with customers for customer service, sales, operations, and marketing.
Retail

13.5% call decrease
Read the story“An agent can only handle one call at a time, but they can handle a lot of chats.”
Education

104% increase in meetings
Read the story“It was a game-changer to acknowledge people outside of emails.”
Professional Services

100% team capacity increase
Read the story“Texting relieved a huge barrier in the intake process.”
DISPATCH AND OPERATIONS

60% response rate achieved
Read the story"Heymarket’s Salesforce SMS integration makes messaging leads and customers a smooth experience for our agents."
Home Services

25% more sales
Read the story"I knew Heymarket would work well for our team as soon as I got on the platform and saw our shared inbox."
Dispatch and Operations

13 seconds hold time decrease YOY
Read the story"Heymarket was the upgrade that we weren’t proactively seeking but that we really needed."
Retail

50% time saved during in-person visits
Read the story"I have three screens up at all times. Heymarket is one of them."
HEALTHCARE

50% appointment book rate through text
Read the story"We love Heymarket. It’s great having a separate inbox for customer conversations. It’s easy to keep clear. And bookings have increased!"
Travel

10+ hours saved per month
Read the story"Heymarket seems like it was tailor-made for our needs."
Professional Services

20% YOY business growth
Read the story“Clients are genuinely surprised and genuinely excited to text with our firm.”
Education

80% Response time increase
Read the story"Students are able to get specialized answers much faster."
Professional Services

95% text open rate achieved
Read the story"With texting, we can handle more households without having to increase our workloads."
REAL ESTATE

80% customer response rate
Read the story"Since using Heymarket, 80% of my clients respond to my short, weekly housing marketing update."
REAL ESTATE

20 hours saved per week
Read the story“At the end of the day, everybody looks at a text. You don’t necessarily get that same kind of notification for an email.”
Insurance/Education

3x more incoming messages
Read the story"Heymarket provided a bridge between Microsoft Teams and SMS."
EDUCATION

60% response rate achieved
Read the story“We needed a way to cut through the noise and reach people, and texting was the most effective way to do that.”
Home Services

Read the story"Heymarket has helped us become the easiest and quickest home inspection company to work with."
Home Services

12% increase in productivity
Read the story"Replying quickly to incoming queries has empowered our team to earn customer trust and build valuable relationships."
Venues and Events

5 min response time achieved
Read the story"Heymarket empowered Pershing to achieve a five-minute response time — a key goal of our membership experience team."
DISPATCH AND OPERATIONS

Read the story"Heymarket has allowed us to speed up a formerly time consuming task: staff our couriers to match delivery surges with the flip of a switch."
Home Services

98% positive online customer reviews
Read the story“I can’t imagine a different tool nowadays, other than Heymarket, that would allow us to conduct business the way we do today.”
HEALTHCARE

Read the story"Heymarket continues the convenience and responsiveness that you don’t get in a lot of businesses."
TECHNOLOGY

10x agent capacity increased
Read the story"The biggest thing about being able to text with our customers is the relationship we're able to build. Messaging is key for referrals and retention."
FITNESS

20% response rate achieved
Read the story"Heymarket has empowered our trainers to build an ongoing relationship with campers, dramatically increasing attendance and retention."
Weight Loss

50% messaging throughput increase
Read the story“Heymarket helps us stay connected with our clients and service them better.”
Home Services

500 cleanings per month handled
Read the story"With business texting, we’ve saved an entire headcount."
FITNESS

$3,000 New revenue generated
Read the story"A traditional marketing email generates $200 in new revenue, but text messaging has generated $3,000."
Professional Services

Read the story"Having client facing, text message threads in Slack and Heymarket has been game-changing."
Home Services

$8,000 additional monthly revenue
Read the story"By empowering me to cultivate close client relationships, SMS marketing through Heymarket has helped us add nearly $8,000 of business each month."
Professional Services
Read the story"I can’t think of anything that we need that Heymarket doesn’t provide."
DISPATCH AND OPERATIONS

Read the story"By text-enabling our communications, we have streamlined our delivery process and increased customer satisfaction."
Venues and Events

47% open rate increase
Read the story"Heymarket makes life easy for our clients. They love that I can now manage their RSVPs and guest list over text."
"Heymarket has empowered our trainers to build an ongoing relationship with campers, dramatically increasing attendance and retention."
Erin Lewis
Area Director, Camp Gladiator
"At the end of the day, everybody looks at a text. You don’t necessarily get that same kind of notification for an email."
Mike Doney
VP of Marketing, F Street Lending
"Heymarket continues the convenience and responsiveness that you don’t get in a lot of businesses."
Landon Lawson
CEO, ReadiVet
"Heymarket consistently has around a 60% response rate."
Kyle Royer
Program Manager, U-Haul
"By text-enabling our communications, we have streamlined our delivery process and increased customer satisfaction."
Julie Nguyen
CEO and Co-Founder, Methodology

Text “HEY” to (415) 562-0500 to see it in action
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