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Personalized Secure Conversational
business text messaging

Heymarket is a business texting platform that gives you the power to engage with people using shared inboxes. Message on any channel, keep your team productive, and securely integrate your business apps.

Business text messaging using AI-assisted messaging.

Uhaul

Meet people
where they are

Send and receive messages on the professional channels your leads, customers, employees, and candidates love. Heymarket’s business texting service lets you connect through SMS messages and the most popular messaging apps.

Explore all channels

Connect Heymarket with your apps

Heymarket has built-in integrations with leading business apps, CRMs, and eCommerce platforms. Leverage existing contact databases and incorporate custom fields in messaging campaigns. Integrate Heymarket with your CRM to automatically create or update contacts and capture their actions in your system of record. Send text messages and respond to incoming messages directly from your team’s favorite apps.

See all integrations
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Extend your reach with AI-assisted messaging

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Reach more people
with translation

Empower your team to help more people in more languages.

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Refine your texts
in one click

Instantly correct, formalize, shorten and expand texts to make them more effective.

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Give quick,
contextual answers

Upload your knowledge base to generate hyper-personalized messages.

Customer Service

Serve customers faster

Shorten agent response times with customer service SMS. Quickly triage customer questions, route and assign chats, and personalize replies.

Sales

Convert more leads

Turn leads into customers with sales SMS. Schedule meeting reminders and automate prospect follow-ups to save time and speed up sales cycles.

Marketing

Drive effective marketing

Expand your reach with SMS marketing tools. Send personalized messages to contact lists, run targeted text message marketing campaigns, and capture leads across channels.

Operations

Reach employees faster

Streamline workflows with operational text messaging. Send employees crucial information and scheduling updates to their personal phones with targeted list sends.

Recruiting

Shorten time to hire

Engage talent at scale with text recruiting. Guide candidates through the recruiting funnel with reminders, fast scheduling, and one-on-one chats.

Drive results with business texting

HEALTHCARE

25% response rate achieved

“You’re more likely to get a response via text.”

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DISPATCH AND OPERATIONS

60% response rate achieved

“Heymarket’s Salesforce SMS integration makes messaging leads and customers a smooth experience for our agents.”

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RETAIL

50% time saved during store visits

“I have three screens up at all times. Heymarket is one of them. It’s added a lot of ease to our job.”

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How texting empowers your company

Rocket ship icon

Improve response times
and productivity

Heymarket’s business texting app was built with teams in mind to make two-way conversations move faster. Route and assign messages to the right team member and collaborate in real time with private messages. Heymarket helps teams grow their capacity by 10X.

Boost customer
engagement

Messaging is far more effective than almost any other form of communication. Text messaging has a 98% open rate and over a 50% reply rate. Heymarket’s texting service for businesses lets you harness that power at scale.

Grow
conversions

Leverage your database of existing leads with personalized mass texting campaigns. Heymarket’s text messaging service for business lets you add texting to your email and phone workflows to grow response rates and convert up to 40% more leads.

Securing 500 million+ business texts

Strong relationships are built on trust. Heymarket offers enterprise-grade security on a SOC 2 Type 2, TCPA, and HIPAA compliant platform.

Customers love us

Companies choose our business text messaging service for its powerful, intuitive features. We have the badges to prove it, but more importantly, here’s what our customers have to say.

Start making personalized connections

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The business text messaging app built for productivity

Heymarket pairs enterprise-grade security with unparalleled productivity. Learn more about the features that make it easy to get up and running fast to start building strong relationships.
Shared inbox

Shared inbox

Manage conversations in a shared inbox so any team member can read, reply, or assign messages. Find previous conversations easily.
Private comments for teams

Private comments for teams

Make the right decisions faster by collaborating with team members using private comments and in-line discussion threads while actively communicating with contacts.
Lists and campaigns

Lists and campaigns

Reach groups of contacts at once, schedule texts, and run drip campaigns. Leverage SMS templates and custom fields to personalize each text.
Performance metrics

Performance metrics

Learn from your business SMS campaigns and users’ behavior. Use Heymarket’s reports to track usage, gain insights, and manage your team’s productivity.
CSAT surveys

CSAT surveys

Launch surveys directly from your existing customer support or service conversations. Quickly collect customer satisfaction (CSAT) feedback, and customize your questions.
White sparkles with purple shadow AI-assisted messaging

AI-assisted messaging

Tune your texts in one click, translate texts to reach more people, generate personalized responses based on your knowledge base, and detect sentiment to improve CSAT.
Administrative controls

Administrative controls

Enterprise-grade administration for user roles, permissions, custom fields, and billing. Configure each shared inbox to fit different teams or use cases.
Automations

Automations

Trigger text message workflows based on keywords, timing, or message sentiment. Automatically reply, assign chats, or enroll contacts in a campaign.

Shared inbox

Manage conversations in a shared inbox so any team member can read, reply, or assign messages. Find previous conversations easily.

Private comments for teams

Make the right decisions faster by collaborating with team members using private comments and in-line discussion threads while actively communicating with contacts.

Lists and campaigns

Reach groups of contacts at once, schedule texts, and run drip campaigns. Leverage SMS templates and custom fields to personalize each text.

Performance metrics

Learn from your business SMS campaigns and users’ behavior. Use Heymarket’s reports to track usage, gain insights, and manage your team’s productivity.

CSAT surveys

Launch surveys directly from your existing customer support or service conversations. Quickly collect customer satisfaction (CSAT) feedback, and customize your questions.
White sparkles with purple shadow

AI-assisted messaging

Tune your texts in one click, translate texts to reach more people, generate personalized responses based on your knowledge base, and detect sentiment to improve CSAT.

Administrative controls

Enterprise-grade administration for user roles, permissions, custom fields, and billing. Configure each shared inbox to fit different teams or use cases.

Automations

Trigger text message workflows based on keywords, timing, or message sentiment. Automatically reply, assign chats, or enroll contacts in a campaign.

Try it yourself

Text “HEY” to (415) 562-0500

More resources

Here Are 4 Ways You Can Send Text Messages in Shopify

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How to stop unwanted messages and put an end to spam texts

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60 must-have SMS templates for your customer service team

Business SMS helps you reach more customers and resolve their queries faster. But sending texts one by one ...

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