Personalized Business Text Messaging

Heymarket gives you the power to communicate with customers on any messaging channel using one shared inbox. Heymarket is a business texting platform built with teams in mind so anyone can get up and running fast and securely integrate the tools you use every day to manage customer relationships.

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How Business Text Messaging Helps Brands

Leverage Business Text Messaging Service

Engage Customers with Personalized Business Texting

Your customers are messaging across SMS, Facebook, WhatsApp, and more. You should be, too. Heymarket’s business texting app gives you omnichannel capabilities to reach your customers where they are — on their phones.

Text conversation in Heymarket's business texting app

Boost Customer Engagement with Business SMS

Messaging your customers is far more effective than almost any other form of communication. Text messaging has a 98% open rate and over a 50% reply rate. Heymarket lets you harness that power at scale using a texting service for businesses of all sizes.

Business text messaging on mobile using Heymarket

Improve Response Times and Increase Productivity

Heymarket pairs enterprise-grade security with unparalleled productivity. Route and assign messages to the right team member, collaborate in real time with private messages, and see how two-way conversations move faster. All on a SOC 2 Type 2 and HIPAA compliant platform.

The Business Text Messaging App Built for Productivity

Shared Inbox

Manage customer conversations in a shared inbox so any team member can read, reply, or assign messages. Find previous customer conversations easily.

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Private Comments for Teams

Make the right decisions faster by collaborating with team members using private comments and in-line discussion threads while actively communicating with customers.

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Omnichannel Capabilities

Send and receive messages on the channels your customers love. Heymarket’s platform lets you reach customers on the most popular messaging apps.

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Performance and Usage Metrics

Learn from your text messaging campaigns and users’ behavior. Use Heymarket’s reports to track usage, gain insights, and manage your team’s productivity.

Integrate with Anything

Heymarket has proven integrations with leading business apps and CRMs so you can leverage existing contact databases and incorporate custom fields in messaging campaigns.

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Heymarket Customer Support for Business Text Messaging

Business Texting Services for Customer Support

Shorten agent response times by giving your team better messaging tools. Using Heymarket, you can share messaging templates, personalize replies with custom fields, route and assign conversations to agents, and quickly triage customer questions with automated replies.

Learn more about customer service SMS.

Engage Customers with Heymarket Business Text Messaging

Drive More Effective Marketing with Business Texting

Use Heymarket’s text marketing app to send personalized messages to multiple contacts at once, run targeted drip campaigns with higher engagement rates than email, and capture leads from website visits. Heymarket integrates with your CRM platform to keep customer data centralized.

Learn more about SMS marketing.

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Business SMS Service for Sales

Turn leads into customers with text messaging tools. Leverage your database of existing leads with personalized messaging campaigns. Heymarket makes it easy to to send meeting reminders or follow up on a set schedule to speed sales cycles.

Integrate Heymarket with Your Enterprise Apps

Integrate with over 1,000 business apps

Integrate Heymarket with your CRM to automatically create or update contacts and capture customer actions in your system of record. Send text messages and respond to customer conversations directly from your team’s favorite apps.

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