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Personalized Secure Conversational
business text messaging
Heymarket is a business texting platform that gives you the power to engage with people using shared inboxes. Message on any channel, keep your team productive, and securely integrate your business apps.
Meet people
where they are
Send and receive messages on the professional channels your leads, customers, employees, and candidates love. Heymarket’s business texting service lets you connect through SMS messages and the most popular messaging apps.
Explore all channels
Connect Heymarket with your apps
Heymarket has built-in integrations with leading business apps, CRMs, and eCommerce platforms. Leverage existing contact databases and incorporate custom fields in messaging campaigns. Integrate Heymarket with your CRM to automatically create or update contacts and capture their actions in your system of record. Send text messages and respond to incoming messages directly from your team’s favorite apps.
See all integrations
Extend your reach with AI-assisted messaging
Reach more people
with translation
Empower your team to help more people in more languages.
Refine your texts
in one click
Instantly correct, formalize, shorten and expand texts to make them more effective.
Give quick,
contextual answers
Upload your knowledge base to generate hyper-personalized messages.
Serve customers faster
Shorten agent response times with customer service SMS. Quickly triage customer questions, route and assign chats, and personalize replies.
Convert more leads
Turn leads into customers with sales SMS. Schedule meeting reminders and automate prospect follow-ups to save time and speed up sales cycles.
Drive effective marketing
Expand your reach with SMS marketing tools. Send personalized messages to contact lists, run targeted text message marketing campaigns, and capture leads across channels.
Reach employees faster
Streamline workflows with operational text messaging. Send employees crucial information and scheduling updates to their personal phones with targeted list sends.
Shorten time to hire
Engage talent at scale with text recruiting. Guide candidates through the recruiting funnel with reminders, fast scheduling, and one-on-one chats.
Drive results with business texting
60% response rate achieved
“Heymarket’s Salesforce SMS integration makes messaging leads and customers a smooth experience for our agents.”
Read the story
50% time saved during store visits
“I have three screens up at all times. Heymarket is one of them. It’s added a lot of ease to our job.”
Read the storyHow texting empowers your company
Improve response times
and productivity
Heymarket’s business texting app was built with teams in mind to make two-way conversations move faster. Route and assign messages to the right team member and collaborate in real time with private messages. Heymarket helps teams grow their capacity by 10X.
Boost customer
engagement
Messaging is far more effective than almost any other form of communication. Text messaging has a 98% open rate and over a 50% reply rate. Heymarket’s texting service for businesses lets you harness that power at scale.
Grow
conversions
Leverage your database of existing leads with personalized mass texting campaigns. Heymarket’s text messaging service for business lets you add texting to your email and phone workflows to grow response rates and convert up to 40% more leads.
Securing 500 million+ business texts
Strong relationships are built on trust. Heymarket offers enterprise-grade security on a SOC 2 Type 2, TCPA, and HIPAA compliant platform.
Customers love us
Companies choose our business text messaging service for its powerful, intuitive features. We have the badges to prove it, but more importantly, here’s what our customers have to say.
The business text messaging app built for productivity
Heymarket pairs enterprise-grade security with unparalleled productivity. Learn more about the features that make it easy to get up and running fast to start building strong relationships.
Shared inboxShared inbox
Manage conversations in a shared inbox so any team member can read, reply, or assign messages. Find previous conversations easily.
Private comments for teamsPrivate comments for teams
Make the right decisions faster by collaborating with team members using private comments and in-line discussion threads while actively communicating with contacts.
Lists and campaignsLists and campaigns
Reach groups of contacts at once, schedule texts, and run drip campaigns. Leverage SMS templates and custom fields to personalize each text.
Performance metricsPerformance metrics
Learn from your business SMS campaigns and users’ behavior. Use Heymarket’s reports to track usage, gain insights, and manage your team’s productivity.
CSAT surveysCSAT surveys
Launch surveys directly from your existing customer support or service conversations. Quickly collect customer satisfaction (CSAT) feedback, and customize your questions.
AI-assisted messagingAI-assisted messaging
Tune your texts in one click, translate texts to reach more people, generate personalized responses based on your knowledge base, and detect sentiment to improve CSAT.
Administrative controlsAdministrative controls
Enterprise-grade administration for user roles, permissions, custom fields, and billing. Configure each shared inbox to fit different teams or use cases.
AutomationsAutomations
Trigger text message workflows based on keywords, timing, or message sentiment. Automatically reply, assign chats, or enroll contacts in a campaign.
Shared inbox
Manage conversations in a shared inbox so any team member can read, reply, or assign messages. Find previous conversations easily.
Private comments for teams
Make the right decisions faster by collaborating with team members using private comments and in-line discussion threads while actively communicating with contacts.
Lists and campaigns
Reach groups of contacts at once, schedule texts, and run drip campaigns. Leverage SMS templates and custom fields to personalize each text.
Performance metrics
Learn from your business SMS campaigns and users’ behavior. Use Heymarket’s reports to track usage, gain insights, and manage your team’s productivity.
CSAT surveys
Launch surveys directly from your existing customer support or service conversations. Quickly collect customer satisfaction (CSAT) feedback, and customize your questions.AI-assisted messaging
Tune your texts in one click, translate texts to reach more people, generate personalized responses based on your knowledge base, and detect sentiment to improve CSAT.
Administrative controls
Enterprise-grade administration for user roles, permissions, custom fields, and billing. Configure each shared inbox to fit different teams or use cases.
Automations
Trigger text message workflows based on keywords, timing, or message sentiment. Automatically reply, assign chats, or enroll contacts in a campaign.
Try it yourself
Text “HEY” to (415) 562-0500
More resources
Here Are 4 Ways You Can Send Text Messages in Shopify
Communicating with Shopify customers through email is a popular option for businesses, but today’s customers prefer other communication ...
Read the storyHow to stop unwanted messages and put an end to spam texts
Texting is one of the most used forms of communication, especially for American adults under 50. It’s fast, ...
Read the story60 must-have SMS templates for your customer service team
Business SMS helps you reach more customers and resolve their queries faster. But sending texts one by one ...
Read the story
