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One inbox for your
omnichannel communications
Heymarket is an omnichannel communication platform designed to help your team engage with customers seamlessly across business text messaging, email, and more. Keep your team productive and securely integrate your business apps.
Centralize communication with shared inboxes
Get complete visibility into your messaging across users, teams, and channels. Heymarket enables you to connect with customers via business SMS, email, and popular messaging apps – all unified in powerful shared inboxes for streamlined, collaborative communication.
Unite your customer journey
Streamline communication throughout your entire customer lifecycle with personalized, engaging conversations. Heymarket lets you build dynamic flows that automate communications from that first promotional touchpoint to nurturing long-term customer relationships.
Drive results with
omnichannel messaging
Reach a 60% customer response rate
Boost customer satisfaction
Shorten agent response times with customer service SMS. Quickly triage customer questions, route and assign chats, and personalize replies.
Improve your sales conversion rate 9x
Qualify leads and close sales
Quickly respond to and convert leads with sales SMS. Schedule meeting reminders and automate prospect follow-ups to save time and speed up sales cycles.
Improve your response rate 5x
Reach more people
Expand your reach with SMS marketing (and email coming soon). Send personalized messages to your contact lists, launch targeted text message marketing campaigns, and capture leads across multiple channels.
Grow your team’s capacity 10x
Improve internal operations
Streamline workflows with operational text messaging and email. Send employees important updates and scheduling information to their personal phones with targeted list sends.
Screen candidates in 4 minutes
Recruit employees and staff faster
Engage talent at scale with email and text recruiting. Guide candidates through the hiring funnel with reminders, quick scheduling, and one-on-one conversations.
Connect your CRM and favorite apps
Heymarket has built-in integrations with leading business apps and CRMs, including Salesforce and HubSpot. Leverage existing contact databases and incorporate custom fields in messaging campaigns. Automatically create or update contacts and capture their actions in your system of record. Customize your own integrations with Heymarket’s powerful API.
See all integrations
Streamline communication across
the customer lifecycle
Heymarket pairs an intuitive interface with powerful tools. Here are a few of our top features that make it easy to get up and running with business SMS and email fast to start building strong relationships.
Message as team
Send and receive text messages and emails from centralized inboxes. All of your team members can read and respond to messages from desktop or their mobile phones.
Start group conversations
Text multiple contacts within a single conversation to keep everyone in the loop and move quickly.
Automate workflows
Automate text messages (and emails coming soon) to send based on keywords, timing, or message sentiment. Automatically reply, assign chats, or enroll contacts in a campaign.
Create campaigns
Reach groups of contacts at once, schedule texts, and run drip campaigns. Leverage SMS templates and custom fields to personalize each text. Coming soon: Add emails to your campaigns to engage customers on the right channel at the right time.
Customize roles
Customize roles and permissions. Sync your text messaging platform with your employee directory systems.
Securing 500 million+ business texts
Strong relationships are built on trust. Heymarket offers enterprise-grade security on a SOC 2 Type 2, TCPA, and HIPAA compliant platform.
Email is here!
- ✓ Text and email from shared inboxes
- ✓ Works with existing Heymarket features
- ✓ Use your existing email domain
Extend your reach with AI-assisted messaging
Reach more people
with translation
Empower your team to help more people in more languages.
Refine your texts
in one click
Instantly correct, formalize, shorten and expand texts to make them more effective.
Give quick,
contextual answers
Upload your knowledge base to generate hyper-personalized messages.
Register quickly and stay compliant
Free guides, templates, and best practices
How to Send a Text Message through Microsoft Teams SMS
If you use Microsoft Teams and need to talk with your colleagues, chances are you don’t need to ...
Read the storyHow a Heymarket customer used ChatGPT and SMS to help prospects around the clock
Digital transformation can take on different meanings for different companies. For one internet service provider, it’s about leveraging ...
Read the storyHow to Block Text Messages
There’s a good chance you’re receiving more texts than ever before. Your friends, family members, and even your ...
Read the story
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