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Business text messaging may be taking the world by storm, but every organization still uses email notifications in some capacity. In fact, the average employee receives 121 and sends 40 emails each day. Some employees, particularly high-level leaders and managers, even use email as their predominant method of communicating with customers. To continue its track … Continued
According to a AAA survey, the majority (64%) of U.S. drivers have picked out a single auto shop that they conduct all their business with. Whether your auto business focuses on repairs, sales, or both, you want to be the one that consumers keep coming back to for more. So how can you convince customers … Continued
foodora is one of the world’s largest on-demand delivery platforms and among the fastest growing food marketplaces in Canada, with coverage across six major cities. foodora Canada reached this level by focusing on speed, operational efficiency, and quality. It’s what keeps customers coming back. foodora’s nationwide network of couriers is among their most important advantages. … Continued
The statistics are undeniable: text messaging has taken over the world—and become a critical method of communication in most industries. For businesses, SMS is more effective and quicker to develop than any other communication channel. Without the complications of design and delivery, constructing a business text message or business text messaging strategy can seem easy. … Continued
There are a variety of business scenarios where you need to send recurring text messages to customers or staff. Heymarket now supports a flexible—and easy—way to schedule a sequence of SMS. Getting Started with Campaigns To get started, create a new campaign. Write a message or select a template and determine which date and time … Continued
Ah, the holidays. Time for warm drinks, cozy socks, seasonal flicks—and gift shopping. Since most consumers save their holiday shopping for the end of the year, November through the end of December can be a particularly frantic time for businesses. This year is slated to be particularly hectic; U.S. retail sales are expected to climb … Continued
While businesses used to rely on email and phone calls for customer support, service, and marketing, they’ve begun to focus on more popular channels like text messaging and social media messaging. It makes sense, given that 66% of consumers rank messaging as their preferred channel for contacting a company. Regardless, businesses have been reluctant to … Continued
As society adapts to new technology, marketers adapt, too. After the invention of the telephone in the late 1800s came sales calls in the early 1900s. After the invention of email in 1972 came email marketing in the late 1970s. As soon as the population adopts one type of communication technology, businesses start using it, … Continued
Text messages are considered more personal and immediate than most other modes of communication. However, without the help of organizational software, it is difficult and time-consuming to manage and track business text messages sent from individual phones by your employees and customers. Heymarket is an enterprise-class solution that delivers a professional text messaging service enabling … Continued
Every businessperson is familiar with those repetitive tasks they find themselves completing day after day. Take customer service agents: they always confirm receipt of incoming customer messages with a scripted answer. Customer engagement employees always add business messaging opt-ins to their contact lists. Marketing team members spend an average of 16 hours a week on … Continued
