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Practical Tips For Business Text Messaging

The statistics are undeniable: text messaging has taken over the world—and become a critical method of communication in most industries. For businesses, SMS is more effective and quicker to develop than any other communication channel. Without the complications of design and delivery, constructing a business text message or business text messaging strategy can seem easy. … Continued

Scheduling Recurring Text Messages with Heymarket

There are a variety of business scenarios where you need to send recurring text messages to customers or staff. Heymarket now supports a flexible—and easy—way to schedule a sequence of SMS. Getting Started with Campaigns To get started, create a new campaign. Write a message or select a template and determine which date and time … Continued

SMS Helps Small Businesses Streamline Holiday Sales — Here’s How

Ah, the holidays. Time for warm drinks, cozy socks, seasonal flicks—and gift shopping. Since most consumers save their holiday shopping for the end of the year, November through the end of December can be a particularly frantic time for businesses. This year is slated to be particularly hectic; U.S. retail sales are expected to climb … Continued

New: Text Enable Existing Business Phone Numbers

While businesses used to rely on email and phone calls for customer support, service, and marketing, they’ve begun to focus on more popular channels like text messaging and social media messaging. It makes sense, given that 66% of consumers rank messaging as their preferred channel for contacting a company. Regardless, businesses have been reluctant to … Continued

25 Stats That Prove Your Business Should Already Be Texting

As society adapts to new technology, marketers adapt, too. After the invention of the telephone in the late 1800s came sales calls in the early 1900s. After the invention of email in 1972 came email marketing in the late 1970s. As soon as the population adopts one type of communication technology, businesses start using it, … Continued

The Text Messaging 101 Guide

Text messages are considered more personal and immediate than most other modes of communication. However, without the help of organizational software, it is difficult and time-consuming to manage and track business text messages sent from individual phones by your employees and customers. Heymarket is an enterprise-class solution that delivers a professional text messaging service enabling … Continued

Introducing Heymarket Automations

Every businessperson is familiar with those repetitive tasks they find themselves completing day after day. Take customer service agents: they always confirm receipt of incoming customer messages with a scripted answer. Customer engagement employees always add business messaging opt-ins to their contact lists. Marketing team members spend an average of 16 hours a week on … Continued

Business Texting Now Available Through Zendesk

Businesses love Zendesk because their solution has dramatically simplified customer support. But since the company was founded in 2007, the way we communicate has changed. Now, customers predominantly communicate through messaging systems. In fact, 97% of Americans text at least once a day and popular apps Facebook Messenger and Whatsapp have a combined 2.8 billion … Continued

How Business Text Messaging Enables the Top Accounting Firm in Utah

Davies Allen is a Utah-based accounting firm founded by partners J.W. Davies and Brad Allen. They have three offices across Utah and serve clients from all across the country. Davies Allen specializes in business and personal taxes, advisory accounting, business entity set-up, and audits. Their mission is to build meaningful relationships with individuals and business … Continued