Illustration showing mobile app screen as header for Heymarket Blog

Scheduled Text Messages Now Available on Android

Often times we are busy and don’t want to forget to send a message. Or we might want to send a message at just the right time. We’re excited to announce that the Heymarket Android app now supports scheduled text messages. Here are a few examples of how to use it: Sending a text reminder … Continued

SMS Marketing vs Email Marketing: What to Choose?

Effective marketing strategy is an ever-evolving realm in the modern age. You want to make sure that your business is taking advantage of relevant strategies for connecting what you have to offer with the potential clients out there. With such a stark increase in the white noise of marketing campaigns across the board, how do … Continued

Advanced Guide for Choosing Secure Text Messaging Software

Successful communication has always been the cornerstone to any successful business. However, in the current global market powered by online searches and sales, the methods for communicating with co-workers, customers, and clients has changed significantly. Choose secure text messaging software, SMS for business, and you’ll find increased levels of both employee and customer satisfaction. Staff … Continued

Heymarket for iOS 12 is Here

We’re excited to announce that Heymarket now supports iOS 12, released today by Apple, and a host of new features that come with it. iOS 12 includes significant performance improvements so you will see shorter launch times for apps, attaching photos will be quicker, and tapping notifications will be more responsive. iOS 12 also includes … Continued

How Text Messaging Can Help Your Small Business

There’s a smarter way to promote your business and keep in touch with your customers. Integrating business texting services into what you have to offer as a small business can help your customers stay connected with you, keep track of appointments, and provide the opportunity for clear and easy feedback. A Customer Service Resource It’s … Continued

The Genesis of Text Messaging

We’ve now entered a time when taking an actual phone call is a thing of the past. The majority of people now say they’d rather communicate via text than with a phone call. No one wants to answer an unknown number, regardless of the context of their situation. Text messaging allows you to receive a … Continued

Announcing Usage Reports and KPIs for Business Text Messaging

Heymarket now has powerful, built-in reports to track usage as well as common Key Performance Indicators (KPIs) like response time and resolution time. This was a popular request from our customers who are using text messaging for customer support, dispatch, and appointments. Key Performance Indicators KPIs are a powerful method for marshalling your team around … Continued

How Heymarket Built Text and Facebook Messaging for Slack

As a small team of developers, we’re avid Slack users. We live in the app each day updating team members, requesting feedback, and planning deploys. One of the only times we leave Slack is to message with customers. We wanted to change that, so we integrated our own app, Heymarket, into Slack. We can now … Continued

Manage Customer Support, Operations, and Leads with Text Messaging for Slack

If you’re an avid Slack user, like our team, then you spend a good chunk of the day using the tool to provide updates, feedback, planning deploys, and many other things. Slack is a great way to stay updated on business processes by integrating with existing project management, system monitoring, and customer support tools. It … Continued

How to Use Text Messaging to Grow Your Business

Every month around the world, 389 billion texts are being sent. You may be wondering how you as a business owner can tap into text messaging at your organization to reach customers and increase revenue. The good news is that it’s easy to get started and research suggests that it can be immensely profitable as … Continued