Dental offices are busier than ever, and that trend is not expected to change; the worldwide dental market …
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Business Text Messaging Blog
SMS Best Practices For Customer Service Teams
Businesses choose to use an SMS customer service platform for a variety of reasons—most often its speed, its …
5 Advantages Of Texting Over Calling For Businesses
When it comes to communicating with a business, customers want speed and efficiency. In fact, over three-fourths (76%) …
Is Texting Social Media? No, But They Can Work Together
Over the past twenty years or so, a lot of new technologies have captured the public’s fancy, but …
How To Use Machine Learning In Customer Service Contact Centers
Although machine learning sounds like an advanced scientific term, the idea behind it is relatively straightforward: machine learning …
How To Improve Team Collaboration On Customer Communications With Slack SMS
If you’re a modern business, there’s a good chance your teams use Slack to collaborate on everything, from …
12 Introductory Business SMS Templates
We see this scenario often: you’ve set up your business texting platform, text-enabled your landline, and added a …
How Resorts Can Use Hotel Text Messaging To Provide An Enhanced Guest Experience
Guests come to resorts with certain expectations, like fast service, a personalized experience, and, of course, some pampering. …
How Business Text Messaging Helps Scratch Culinary Scale Deliveries
End Results Seamlessly grew business by 43% Cherished by today’s busy consumers, the meal kit delivery industry is …
How To Increase Team Collaboration With Business Text Messaging
Teamwork makes the dream work—but without effective communication, efficient teamwork is impossible. Aware of the importance of smooth …
