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How Business SMS Helps G5 Enterprises Increase Productivity

End Results 10-12% increase in productivity 30% decrease in scheduling errors Small companies of 100 employees lose an average of $420,000 per year over miscommunications to and between employees. It’s clear that communications can be difficult to manage—especially for service-centric B2B companies. G5 Enterprises, for example, is a family of companies that installs top-of-the-line insulation … Continued

U.S. SMS Compliance Checklist

Compliance with legal frameworks, such as the TCPA, may be fact- and context-specific. The information contained in this checklist should not be relied upon as legal advice or to determine how the TCPA or other laws or standards apply to your use of SMS and our service. This information is provided “as is” and may … Continued

What Click-To-Text Is — And How Your Business Can Use It

Consumers are big fans of messaging. They don’t just love to use it in their personal lives, either; 89% of consumers want to use messaging to communicate with businesses as well. And before you start thinking that it’s just millennials who want to text, take look at the stats: messaging is three to eight times … Continued

Business SMS Is The Secret To Pershing’s Astonishing 5-Minute Response Time

  When someone says “private club,” a few things probably come to mind: golfing, stuffy dining rooms, and suits. But you’re thinking of country clubs from the past. Today’s interest-based private clubs cater to younger audiences with a more modern experience. The most successful of these new clubs are unique, sleek, and welcoming establishments—like Pershing. … Continued

How Businesses Can Tap Into Millennials’ Texting Habit

Millennials love texting, and that’s a fact. Millennials’ texting habit is so ingrained that nearly half of them text while walking in crowds and 70% sleep with their phones within reach.   While these statistics make it clear that texting is a popular channel, businesses don’t seem to be catching on to the trend. In … Continued

SMS Marketing for Hotels: 6 Text Etiquette Tips

Today’s travellers are SMS-savvy, using their phones for nearly every part of the booking journey. In fact, over 76% of travellers consider their phones their most important travel companions, and 65% of travellers are more likely to book with businesses that provide a mobile-friendly website. Because travellers are already on their phones, SMS marketing for … Continued

How Responsible Pest Control Wins New Clients With Business SMS

End Results 25% more sales 2X more positive reviews Lowered amount of team labor by 25% Overall, the pest industry has grown 2.4% to reach revenue of $14 billion in 2018, and the number of businesses has expanded by 2.2%. Rising demand and decreasing costs have led these businesses to make record-high profits—but with more … Continued

Business-Grade Texting From Your Computer: 5 Features To Look For

If you’ve got a large customer base or a small customer service team, you’ve probably found that providing efficient and compliant texting services through smartphones is difficult. Impossible, even. That’s why you’ve begun a search for business-grade tools that your teams can use to start business texting from computers. Top business texting platforms offer computer-based … Continued

How To Send A Mass Text The Right Way

Nearly everyone has a smartphone—and is using it constantly. In fact, 95% of Americans own a cellphone of some kind, and 90% of cellphone owners have their phones with them at all times. Because consumers are so attached to these convenient devices, mass texts provide businesses with a terrific opportunity to connect with consumers at … Continued