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Send incoming calls to a preferred number with voice capabilities.
Call forwarding reroutes calls to a number other than your SMS line. By default, Heymarket sends incoming calls to the mobile phone number you signed up with. You can adjust this number at any time. Simply access inbox management, then change the listed number. Alternatively, you can text enable your existing number so that you do not have forward calls.
Never miss a chance to connect with call forwarding. Redirecting contacts to a number with voice capabilities lets them reach your team whether they text or call.
Ensure incoming calls reach a number with voice capabilities.
Make adjustments if your number or team makeup shifts.
If needed, disable calls and set up an automated greeting script.
60% response rate
“Heymarket’s Salesforce SMS integration makes messaging leads and customers a smooth experience for our agents.”
10x Increase in agent capacity
“The biggest thing about being able to text with our customers is the relationship we’re able to build. Messaging is key for referrals and retention.”
12% Increase in productivity
“Replying quickly to incoming queries has empowered our team to earn customer trust and build valuable relationships.”