Create your conversational support strategy

Businesses need guidance for building a conversational support strategy from the ground up. So the Heymarket team compiled this guide, using everything we’ve learned from helping thousands of businesses better engage with customers through messaging.

We include guidance from messaging experts and examples from leading brands who have successfully launched conversational support. Using this guide, you will have everything you need to create a conversational support strategy for your own business.

You’ll learn:

• What conversational support is
• How to create a conversational support strategy
• How to implement the strategy (including hands-on worksheets)
• How to message customers securely and compliantly