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Deliver richer messages with RCS
Send interactive messages with high-quality media, rich templates, and verified sender profiles right from your Heymarket inbox.
Drive engagement with RCS messaging
Rich communication service (RCS) messaging brings modern features to business texting, delivering a more interactive experience than standard SMS.
Messages that get noticed
Rich, interactive messages sent from verified sender profiles stand out in customers’ inboxes and encourage faster action.
More reliable deliverability
Verified senders help customers identify messages as trusted communication rather than potential spam.
Informed at every step
Read receipts and typing indicators eliminate guesswork so your team knows when customers receive messages or plan to reply.
Share media at full resolution
Send photos, videos, and documents up to 100MB—20x higher than typical SMS and MMS limits. Customers see full-resolution images and video, so product photos, contracts, and directions stay clear.
Know when a message lands
Read receipts confirm the moment a customer sees your message. Typing indicators show when they’re writing back. Both features give your team real-time visibility into where a conversation stands.
Build trust with a verified sender profile
Google verifies your RCS sender identity, the same way it verifies a Google Business Profile. Your business name, logo, and verification badge appears directly in the customer’s messaging app, cutting through spam filters and ensuring instant recognition.
Let customers act without leaving the conversation
Add buttons for calls, scheduling, or links directly inside messages. Customers tap to act, no app switching or manual dialing required.
Keep your brand front and center
Add your brand’s colors and logos to every message. Customize freely to increase brand recognition and establish trust.
Check out our full feature list
RCS is one piece of what Heymarket offers. See how it fits alongside SMS, email, and every other channel your customers use to build stronger connections at scale.
Book a demoFAQ
What is RCS business messaging?
Rich Communication Services (RCS) is a messaging protocol that replaces SMS and MMS with richer features like high-resolution media, read receipts, and verified sender profiles. It’s built directly into a customer’s default messaging app on supported Android and iOS devices.
How is RCS different from SMS?
RCS supports larger file sizes, up to 100MB compared to 3.5-5MB for MMS, longer messages with no character limit, read receipts, typing indicators, and verified sender branding.
Do customers need to download an app to receive RCS messages?
No. RCS is built into the default messaging app on RCS-capable Android and iOS devices, so customers receive rich messages without installing anything new.
What happens if a customer's device doesn't support RCS?
If a customer’s device or carrier doesn’t support RCS, Heymarket delivers the message as SMS instead, so the conversation continues without any manual work on your end.
Is there a fee to send RCS messages?
Yes. Carriers require a one-time registration process to verify your business as an RCS sender, plus a registration fee. Once approved, RCS messages use your existing Heymarket message credits, at a higher per-message rate than SMS since RCS messages carry richer content.
Which industries benefit most from RCS messaging?
Trust-focused industries like healthcare, financial services, and logistics see the strongest results, especially for appointment scheduling, support, and field service coordination, where a verified sender and richer message format build confidence.
