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Business text messaging for appointments, answering client questions, and reviews.
Clients live with their smartphones and and business texting is their preferred way of being reached. As a salon owner, text messaging is the quickest way to confirm an appointment, follow up with them to get a review, or answer their questions.
You also work with employees and contractors to staff the salong. Heymarket makes that simple with text messaging. Reach out to multiple staff members to notify them of weekly or weekend shifts.
Confirm Appointments with Clients
Create personalized templates to confirm appointments with clients over text messaging. Each template can dynamically include the client’s name, appointment date and time, and any custom field including service type.
Answering Client Questions
Provide every client with a personalized, VIP experience by allowing them to text with questions. Messages appear in a shared inbox where anyone working that shift can quickly answer. Heymarket Automations can detect keywords in guest messages and can auto-reply or auto-assign to someone.
Coordinating Shifts with Employees and Contractors
Scheduling staff is simple with Heymarket text messaging. Just create a list of contacts for each each shift. Then, send a single message to all of them at once. They won’t see each other and can reply privately to you. Your text message can even include a link to your scheduling software.
Works with Your Existing Phone Number and Contacts
Heymarket can text enable your business phone number, while keeping the existing voice service intact. It’s perfect for having a single number to text with clients and receive phone calls from them. Heymarket can also integrate with your existing CRM and contacts.
Companies that Love Heymarket
Owner, Sophia Sunflower Salon
"Heymarket has helped me increase appointment bookings from existing clients by over 50%. It’s super simple for them since everything is done over text messaging."