SMS for Microsoft Teams

Build better customer relationships using intuitive, secure, and personalized text messaging with SMS for Microsoft Teams. Receive and reply to texts from your customers’ favorite mobile messaging channels directly from Microsoft Teams. Heymarket gives you the power to connect with customers where they are, while keeping your whole team in the loop.

Microsoft teams and Heymarket text portal
Read and Reply to SMS for Microsoft Teams

Send and Receive SMS Through Microsoft Teams

Using Heymarket, you can route incoming messages and send SMS through Microsoft Teams to the messaging channels of your choice. Give designated team members the ability to reply to customers and assign chats to coworkers with a simple @ message.

Improve Customer Relationships

Preserve the history of customer conversations for easy access in the future. Find specific customer conversations by searching for their name or a specific keyword from an interaction. You can even add images or rich content to texts to make them more engaging and memorable.

Close-up of customer text message using Microsoft Teams SMS
Screenshot of scheduling a text message in SMS for Microsoft Teams

Speed Response Times with Microsoft Teams SMS

Automate your business SMS and marketing within Microsoft Teams using Heymarket. Set auto-replies, schedule messages to be sent to specific customers, and create campaigns to keep conversations going even when your team is away.

See All Business Texting Conversations in One System

Use Heymarket to communicate anywhere. You can SMS-enable your landline to send texts in Microsoft Teams or add VoIP and toll-free numbers. Heymarket integrates with messaging channels like Google’s Business Messages, Apple Business Chat, Facebook Messenger, and WhatsApp.

Close-up of a customer texting in using Heymarket and Microsoft Teams
Checkboxes showing text message compliance: SOC 2 Type 2, TCPA and HIPAA compliant

Keep Business Texts Secure and Compliant

Heymarket’s platform is built for enterprise-grade security. You determine who has access to your company’s shared SMS inboxes and what permissions they have, ensuring the right person can easily reach the right customers at scale on our SOC 2 Type 2 and TCPA-compliant platform.

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