SMS security and compliance are critical to business texting. But achieving them takes time, education, and the implementation of key tactics. For first-time business texters (and even more experienced professionals) it can be difficult to know where to start. Get started with this round-up of top text messaging security and compliance articles.
SMS Security and Compliance Terminology
Before you start implementing text messaging security tactics or attempting to achieve compliance, get to know the basics. What are the terms you need to know? What standards may apply to your brand? And what are the differences between SMS security and SMS compliance, anyway? These articles will help guide your initial education:
- “SMS Security vs. SMS Compliance”
- “Compliance for Text Messages: Standards and Terms”
- “Compliance for Text Messages: a Guide To 3 Critical Regulations”
- “TCPA and SMS Compliance”
- “A2P 10DLC: What Businesses That Text Need to Know”
- “A Business Texter’s Answer To: What Is SOC 2 Compliance?”
Find more detailed information about SMS compliance with opt-ins and opt-outs in our guide.
Get the guideSecurity Tips
In order to achieve security with your business texting, you have to adopt certain best practices. It also helps to have a secure text messaging platform to begin with. Read the following articles to learn key security tactics and best practices:
- “6 Tips for Secure Text Messaging During Customer Conversations”
- “How To Use Roles and Permissions to Improve Your SMS Security”
- “3 Steps to Secure Business Texting for the New Year”
- “The Business Texter’s Guide to Single Sign-On”
- “5 Features to Look for in a Secure Text Messaging Platform”
Compliance Tips
SMS compliance can seem tricky. New guidelines and regulations pop up each year, both nationally and in your local area. Navigate the regulations most likely to apply to you and your business with these SMS compliance tips:
Gaining a Deeper Understanding of Texting Security and Compliance
Texting security and compliance are complex subjects. They’re ever-evolving, interconnected topics that influence one another. These final two articles will deepen your understanding of texting security and compliance as a whole:
SMS Security and SMS Compliance: The Last Word
Business texters have to achieve SMS security and SMS compliance. Secure texting helps keep customer data safe. SMS compliance with key standards is often required by law, and almost always helps you improve security. Use these articles to guide your way and don’t forget: at the end of the day, both security and compliance help you create a trust-based customer experience that nurtures long-term relationships.
For an in-depth look at complying with key business SMS regulations, read our Text Messaging Compliance Guide:
