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Close deals faster with sales SMS
Speed up your sales cycle and boost conversion rates with SMS for sales. Heymarket’s intuitive omnichannel sales platform enhances visibility across messaging channels, automates engagement to keep deals moving, and helps close more deals faster.
SMS lets sales teams focus on selling
Heymarket’s SMS platform keeps your team organized, puts AI Agents to work on routine replies and scheduling, and ensures clear visibility into every conversation—no matter whether it’s via SMS or email—so your team can focus on what matters most: building relationships and closing deals.
Boost sales cycle efficiency with SMS
Heymarket helps your team connect with prospects faster, automate personalized follow-ups, and stay top-of-mind with tailored messaging via both text and email. Adding SMS for sales to your outreach strengthens relationships and increases conversions—without adding extra work.
Reduce manual work with AI Agents
Not every message needs a rep’s attention. Specialized AI Agents work alongside your team in the shared inbox, taking on repetitive work across SMS, email, and your other messaging channels so reps spend their time where it counts.
Q&A Agent
Answers FAQs instantly from your approved knowledge base. Works across all your messaging channels and draws only from content you’ve approved.
- Handles 200+ questions/day
- Leverages your knowledge base
- Cites every source
Scheduling Agent
Books, reschedules, and cancels appointments via text, email, and other messaging channels. Detects intent, presents available slots, and sends confirmations automatically.
- Books across any channel
- Handles cancellations & reschedules
- Sends calendar confirmations
Lead Enrichment Agent
Extracts and enriches lead data from every conversation — name, company, intent, budget, timeline — and syncs it to your CRM.
- Auto-fills CRM fields
- Detects intent and extracts data
- Tags and scores leads
Close more deals with automated next steps
Move deals forward with timely, automated outreach. When a prospect is ready to meet, a Scheduling Agent offers open times and books the meeting on your calendar. Use templates and custom fields to send reminders before meetings and follow up instantly after a meeting or demo. Then, track responses and refine your engagement strategy to help close more deals with less friction.
Gain full visibility across your sales team
Eliminate confusion and missed opportunities with full visibility across all communication. Track and manage cross-channel conversations across shared inboxes, assign messages to the right team members, and monitor engagement in real time. Let prospects move between text and email without starting over so handoffs stay clean, and reps pick up deals with the full history in front of them.
Write and respond faster
The conversations that reach a rep need your judgment, not a message written from scratch. AI-assisted texting and emailing drafts a response in your brand voice that a rep can shape into the right reply. Conversation summaries give them the full picture of where a deal stands before they answer, and sentiment analysis shows how a prospect has been responding so a rep can tell when a thread calls for a change in approach.
Start messaging instantly
Heymarket makes SMS for sales easy to adopt with minimal training required. Its intuitive design allows teams to start texting and emailing right away—no complex setup or learning curve. Pre-built templates, automation, and seamless integrations help sellers focus on conversations, not workflows, so they can drive results from day one.
Integrate your tools for data-driven personalization
Sync sales SMS and email with the tools your team relies on to create a seamless, data-driven sales experience. Heymarket integrates with your CRM and automation platforms, tracking every prospect touchpoint, enriching contact data, and enabling personalized campaigns using custom fields that drive higher conversions and revenue.
Engage prospects at scale
Reach more leads without losing the personal touch. Use automated sales text messages and emails, drip campaigns, and segmentation to engage prospects efficiently. Leverage custom templates and real-time follow-ups to keep conversations relevant, ensuring your team connects with them at the right moment to drive conversions.
Sell everywhere from one place
Your prospects are on their phones—reach them there. Heymarket’s platform centralizes messages from SMS, email, Facebook Messenger, and other popular channels so your team can track, manage, and respond to every sales conversation in real time—all from a single omnichannel inbox. A prospect who texts on Monday and emails on Thursday stays in one thread, so nobody works a deal without the full context.
Message compliantly with confidence
Heymarket’s TCPA, SOC 2 Type 2, and HIPAA-compliant platform ensures every sales text and email reaches prospects safely and compliantly, building valuable trust that closes more deals. Opt-in management and 10DLC registration improve deliverability while enterprise-grade security, including SAML SSO, MFA, and custom user roles, protects data while keeping your communication compliant.
Features that drive faster conversions
Heymarket equips your team with powerful, easy-to-use messaging tools that streamline outreach, improve response times, and keep deals moving.
IntegrationsIntegrations
Seamlessly connect Heymarket with your CRM, automation platforms, and other sales tools to sync prospect data and track every interaction. Automatically log conversations, trigger follow-ups, and ensure your team has full visibility into every deal from one place.
AI AgentsAI Agents
Put specialized agents to work in your inbox. Answer prospect questions from your approved knowledge base, book meetings automatically, and capture lead details from conversations so your team focuses on active deals.
AutomationsAutomations
Stay in touch effortlessly. Create text messaging and email auto-replies based on time of day, keywords, and more. Build multi-step workflows that automate your engagement, schedule follow-ups, and keep deals moving forward without added manual effort.
PersonalizationPersonalization
Send sales messages that feel personal—at scale. Use templates, dynamic fields, and automated triggers to customize messages based on prospect details, behavior, and timing to keep every interaction relevant and impactful.
Shared inboxesShared inboxes
Receive all messages in your shared inboxes for maximum visibility across conversations. Reply to messages from native SMS apps as well as email, Facebook Messenger, Instagram Messenger, Apple Messages for Business, and Google Business Messages. Assign conversations, add private comments, and collaborate seamlessly to deliver a unified sales experience.
TemplatesTemplates
Send sales messages faster with pre-built and customizable templates. Use dynamic fields for names, contact information, and other key details to personalize each message. Reduce response times and maintain consistent communication without rewriting messages.
AI-assisted messagingAI-assisted messaging
Give reps a starting point on every reply. Get suggested responses in your brand voice, conversation summaries, and sentiment analysis so your team can handle complex deals without composing from scratch.
Prospect outreachProspect outreach
Create a targeted outbound SMS sales strategy with mass texting, cross-channel follow-up, segmented contact lists, and automated drip campaigns. Connect with prospects through personalized messages at scale, ensuring consistent engagement.
ReportingReporting
Ask what you want to know in plain language and get the answer with charts and context. Track response times, close rates by channel, and how much of your volume AI Agents are handling on their own.
Administrative controlsAdministrative controls
Ensure the right people have the right access. Customize roles and permissions, control data visibility, and protect prospect information with enterprise-grade security settings.
Integrations
Seamlessly connect Heymarket with your CRM, automation platforms, and other sales tools to sync prospect data and track every interaction. Automatically log conversations, trigger follow-ups, and ensure your team has full visibility into every deal from one place.AI Agents
Put specialized agents to work in your inbox. Answer prospect questions from your approved knowledge base, book meetings automatically, and capture lead details from conversations so your team focuses on active deals.
Automations
Stay in touch effortlessly. Create text messaging and email auto-replies based on time of day, keywords, and more. Build multi-step workflows that automate your engagement, schedule follow-ups, and keep deals moving forward without added manual effort.
Personalization
Send sales messages that feel personal—at scale. Use templates, dynamic fields, and automated triggers to customize messages based on prospect details, behavior, and timing to keep every interaction relevant and impactful.
Shared inboxes
Receive all messages in your shared inboxes for maximum visibility across conversations. Reply to messages from native SMS apps as well as email, Facebook Messenger, Instagram Messenger, Apple Messages for Business, and Google Business Messages. Assign conversations, add private comments, and collaborate seamlessly to deliver a unified sales experience.
Templates
Send sales messages faster with pre-built and customizable templates. Use dynamic fields for names, contact information, and other key details to personalize each message. Reduce response times and maintain consistent communication without rewriting messages.AI-assisted messaging
Give reps a starting point on every reply. Get suggested responses in your brand voice, conversation summaries, and sentiment analysis so your team can handle complex deals without composing from scratch.Prospect outreach
Create a targeted outbound SMS sales strategy with mass texting, cross-channel follow-up, segmented contact lists, and automated drip campaigns. Connect with prospects through personalized messages at scale, ensuring consistent engagement.Reporting
Ask what you want to know in plain language and get the answer with charts and context. Track response times, close rates by channel, and how much of your volume AI Agents are handling on their own.
Administrative controls
Ensure the right people have the right access. Customize roles and permissions, control data visibility, and protect prospect information with enterprise-grade security settings.SMS sales examples:
How top sales teams close more deals
Sales teams use SMS alongside email and other channels to connect with prospects faster, automate follow-ups, and keep deals moving. Here are practical ways businesses use texting to increase engagement, improve response times, and close more deals.
Answer questions instantly
Quickly respond to prospect inquiries and provide the information they need to move forward. With a Q&A Agent answering common questions from your approved knowledge base, no lead is left waiting — even outside business hours.
Do your premium plans include onboarding support?
Yes! Our premium plans come with a dedicated onboarding specialist and one-on-one training sessions. Let me know if you’d like to schedule a demo.
Qualify leads as they text
Details come out naturally in a text thread. The Lead Enrichment Agent captures them as they land, then syncs company, intent, timeline, and other info to your CRM so a rep picks up a qualified record instead of a name and a number.
We're a 40-person agency and want to switch off Adobe before Q3.
Captured to CRM: company size (40), timeline (before Q3), switching intent (Adobe)
Send timely, personalized follow-ups
Stay top-of-mind by automating check-ins and follow-ups after key prospect interactions. Keep the conversation going and nurture interest with specific details and personalization with custom fields.
Hi {{Name}}, thanks for attending today’s webinar! Let me know if you have any questions. Here’s a quick recap of what we covered: {{Link}}.
Thanks! I’ll check it out. What’s the next step if I’m interested?
We can set up a free consultation to go over your specific needs. Does Tuesday work for you?
Handle objections in real time
Address concerns quickly and keep deals moving forward by answering objections as they arise. The Q&A Agent can answer automatically, or an AI Assistant can help draft a response in your brand voice so a rep can shape the right reply and send it while the concern is still fresh.
I’m not sure if this fits our budget right now.
I understand! We offer flexible pricing options based on your team size. I’d be happy to walk you through a plan that works for you.
Automate prospect engagement, even after hours
Ensure every lead gets a real answer, even when your team is offline. A Q&A Agent replies from your approved knowledge base and brings in a rep when the conversation needs one.
I’m interested in learning more about your product.
"Happy to help. Which part of your workflow are you looking to solve for? – AI-generated response
Mostly scheduling. We're doing it manually right now and it's eating up our week.
That's one of the most common reasons teams start looking. Here's a breakdown of how automated scheduling works and what it typically replaces: {{Link}} – AI-generated response
Send appointment reminders
Reduce no-shows by confirming and reminding prospects about scheduled calls or demos.
Hi {{Name}}, just a reminder about our call scheduled for {{Date/Time}} to discuss how {{Product/Service}} can help your team. Reply ‘C’ to confirm or let me know if we need to reschedule.
Confirmed! Thanks for the reminder.
Simplify the sales handoff
Ensure a smooth transition from marketing to sales or from sales to customer success with automated introductions.
Hi {{Name}}, I’m introducing you to {{Agent}}, your sales specialist. They will help you find the right plan. {{Agent}}, meet {{Prospect’s Name}}—they’re ready to get started.
Hi {{Name}}, great to meet you! I can see you’re interested in {{Service}}}. I’d love to set up a quick call to learn more. Does tomorrow work for you? - Alex
Grow connections and conversions with text sales tools
Learn how Heymarket can help you sell everywhere, keep prospects engaged, and close more deals.
Book a demoSMS sales FAQs
Have questions about text messaging for sales? Check out our answers below, and connect with our team to learn more.
What does SMS mean in sales?
Short message service (SMS) sales refers to chatting with your prospects via text messages to answer questions, provide follow-ups, and move deals forward. It can also refer to messaging with them through other messaging channels, like email, Facebook Messenger, and Instagram Messenger.
What is an SMS sales platform?
An SMS sales platform is a cloud-based app that helps your team send, receive, and manage hundreds to thousands of messages. It consolidates SMS, email, Facebook Messenger, web chat, and other channels into a shared inbox, ensuring full visibility across sales conversations and faster response times. Sales text message solutions like Heymarket also feature CRM integrations, automations, and AI-assisted messaging and AI Agents to streamline communication, helping teams engage and convert more prospects in less time.
Is SMS sales and marketing messaging legal?
Yes, texting your prospects is legal. But you must obtain their opt-in before you can text them. Learn more about getting prospects to opt in to your SMS sales or marketing program.
How effective is a sales text?
Sales text messages are a direct connection to your prospects. They have an open rate of 98% and response rate of up to 45%. Plus, 90% of prospects would rather be texted than called. In addition, 72 percent of customers are more likely to purchase from a website if you can communicate with them in real time, with a real employee, via text messaging.
Can AI answer sales questions automatically?
Yes. A Q&A Agent answers common prospect questions from a knowledge base you approve, on SMS, email, and your other messaging channels. It replies immediately, including outside business hours, and hands the conversation to a rep when it needs judgment. You control whether agents send replies on their own or draft them for a teammate to review first.
Can AI book sales meetings over text?
Yes. The Scheduling Agent detects when a prospect is ready to book, collects the details it needs, offers open times, and sends a confirmation once the meeting is on your calendar. It works across SMS, email, and other text channels, so a prospect can book from wherever the conversation started.
How do I start with SMS sales?
All you need to get started is a business text messaging service. It will help you text-enable your existing number or get a new one, and connect that to your shared inboxes. Then, you can text with anyone who texts in or has opted into your sales texts. To increase list subscribers, publish your SMS number on your website with a “text with sales” link. In addition, include your texting number in your email signatures and on your business card.
How do I write good sales text messages?
Because you’re messaging prospects who reached out first and those who opted into your SMS campaigns, you’ve already got an engaged audience. Focus on answering incoming questions first and foremost. Create positive experiences with your prospects by chatting in a casual but polite tone and personalizing messages with custom fields. This chat-focused strategy is called conversational messaging. It cultivates longer-lasting prospect relationships—and more conversions.
