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Reach your contacts on the most accessible channel with SMS notifications. Heymarket’s business texting services capture audiences’ attention and engage them through targeted communication. Personalize your messages to build better relationships, achieve higher open rates, and engage contacts at scale.
SMS notifications are alerts that display on a mobile phone when a text message is delivered. They can appear as banners on the home screen, pop-ups when you’re using your phone, and notifications on a phone’s texting app that draw recipients’ attention. Unlike push notifications, SMS notifications require no additional apps to reach your recipient, allowing them to engage with your messages on a familiar channel they use every day.
SMS notifications capture contacts’ attention so they’re more likely to read your messages. Send updates, reminders, promotions, and review requests to any opted-in phone number. Reach more contacts through their preferred channel with personalization that encourages engagement and improves retention.
ensures your messages are seen
from their favorite brands
stay subscribed to texts forever
Instantly communicate with contacts, customers, and team members with SMS notifications delivered on your schedule. Reach 90% of recipients within three minutes through their most used channel for faster resolution times and improved engagement. Establish automations that trigger for order updates to keep customers informed and operations teams up-to-date and on schedule.
Connect with your recipients at a higher rate than ever before with notifications, which achieve response rates that are six times higher than email. Schedule SMS drip campaigns to nurture contacts over time. Send personalized mass texts to subscribers, customers, or team members at the right time to foster engagement and build stronger relationships. Recipients can always respond to your outbound texts, kicking off a 1-on-1 conversation.
Segment your contact list to ensure you’re sending relevant messages to groups of recipients. Personalize your one-to-many texts with custom fields that help engage contacts and build better relationships. Achieve 500% higher click through rates than email or social media with tailored content that connects with each segment individually.
Improve first response and average handle times with automations that seamlessly integrate your workflows. Enable conversational and one-to-many texting directly from your current CRM or other app with Heymarket integrations. Auto-reply to inbound messages based on keywords, channels, time of day, and more.
Seamlessly manage your lists with automated opt-in and opt-out keywords. Allow instant opt-outs with keyword responses that remove contacts from your list to maintain TCPA compliance. Add new opt-ins to your list with custom keywords received to your inbox and auto-reply with confirmation texts to build trust. Manage opt-in and opt-out on a contact and application level for full control.
60% response rate
“Heymarket’s Salesforce SMS integration makes messaging leads and customers a smooth experience for our agents.”Read the story
47% open rate increase
“Heymarket makes life easy for our clients. They love that I can now manage their RSVPs and guest list over text.”Read the story
80% customer response rate
“Since using Heymarket, 80% of my clients respond to my short, weekly housing marketing update.”Read the story
SMS notifications help grab your audience’s attention so that you can engage them with your messaging. Use text notifications to update customers, check-in with leads, coordinate with team members, and more.
Improve customer satisfaction and shorten resolution times with SMS notifications that allow customers to quickly receive updates on their case. Send auto-replies for case updates, information requests, or refund statuses as these fields change in your integrated platforms so contacts are always up to date.
Texting’s high response rates and short response times mean that you can do more in less time to encourage progress through the sales funnel. Schedule meeting reminders, answer FAQs with auto-replies, and send check-ins throughout the process to quickly overcome objections.
Coordinate scheduling, share project updates, and actively collaborate with other team members seamlessly. Text any opted-in employee or contractor quickly through SMS notifications that average responses within 90 seconds. Send mass texts to custom lists for prompt updates and allow for 2-way conversations to avoid miscommunication between team members.
Screen candidates in 4.4 minutes with texting and make it easy to collect applications and schedule interviews. Meet candidates where they are with Heymarket’s omnichannel inbox and implement drip campaigns to automate interview reminders for fewer no-shows. Expedite onboarding with one-to-one conversations and auto-reply for FAQs.
Provide quick updates that customers receive promptly and allow customers to reply to ask questions. Heymarket integration automates sending order updates based on changes in your sales platform so customers can stay informed at all times without agent involvement.
Quickly send clients administrative notifications. Notify clients about paperwork, account updates, business hour changes, and new policies. Follow up after meetings with scheduled texts. Remind clients about upcoming bills or payments with scheduled texts delivered at your chosen times to ensure you give proper notice. Answer all incoming questions with 2-way conversations.
Send patients notifications about test results, prescription refills, and more using HIPAA compliant texting. Automate reminders before appointment dates to limit no-shows. Answer office questions quickly with auto-replies and collect reschedule requests seamlessly.
Coordinate deliveries and overcome challenges in real time with instant communication that’s easy to send and receive. Send SMS notifications to update drivers on scheduling, pickup locations, or traffic for seamless delivery. Keep customers in the know with automated order and delivery updates that improve customer satisfaction.
Increase reservations by accepting booking requests through text and fielding questions directly in your shared inbox for faster resolution times. Engage guests with personalized one-to-many texts about events and provide real-time concierge assistance through texting. Update travelers about weather conditions and delays with mass texting to save time and improve customer satisfaction.
Target messages to your audience by creating segments to engage specifically. Use text templates and custom fields to reach entire segments with personalization that builds better relationships.
Ensure timely and consistent delivery by keeping messages under 160 characters. Create texts that are relevant to your recipient to achieve better engagement and improve response rates. Avoid sending too many texts to minimize opt-outs.
Send messages with clear instructions and requirements to improve click-through and response rates. Give contacts the option to text you back for faster resolution times. Encourage interaction through conversational messaging that builds stronger relationships.
Schedule SMS notifications to be sent at the right time for your recipients. Test different delivery times for marketing content and experiment with different periods of notice for reminder texts. Refine your messaging based on data and reports collected from Heymarket to improve efficiency.