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Send and receive text messages with your existing contacts, leads, and opportunities in Salesforce Lightning. The Heymarket Salesforce SMS integration works for organizations of all sizes. Text messages will automatically be logged against the appropriate Salesforce contact. Heymarket can also text enable existing business phone numbers while keeping the voice service intact. With SMS CRM, your company will increase sales velocity, close more deals, and better engage with customers.
Heymarket brings business text messages to your Salesforce organization and contact records. SMS from customers come into a shared inbox that can be accessed by select people in your organization. They can reply with templates, set reminders, or schedule to send messages later.
Leverage your existing Salesforce contacts with Heymarket business texting. Select which contacts and custom fields appear in Heymarket. It’s easy enough to setup in a few minutes. Once they’re mapped, you can text contacts directly from within Salesforce Lightning.
Heymarket business SMS integrates with Salesforce Contacts, Leads, Campaigns, Accounts, Person Accounts and more. Send and receive a text message right from Salesforce Lightning and log messages to the appropriate object.
Communicate with customers from Salesforce Cases. Agents can send and receive text messages from Salesforce Cases and the entire text message thread is tied to the Case. Get a 360 degree view of the customer conversation including text messages right from a Case.
Every text message sent and received with leads can automatically be logged in Salesforce. Use it to track touchpoints and improve the accuracy of sales forecasting, increase visibility across the entire sales team, and stay compliant.
Heymarket leverages Salesforce custom fields as merge tokens in messages. Send a single message to a list of customers, and Heymarket will dynamically insert each contact’s custom fields. Customers will never see each other and can reply privately to you. It’s ideal for status updates and meeting confirmations.
Heymarket was designed with enterprise grade security and administrative features, but your Salesforce organization can be up and running in minutes. Just follow the easy to use onboarding to map Salesforce custom fields to Heymarket, select which users to enable, and immediately start texting with customers.
Move the SMS portion of landline, VoIP, and toll free numbers to Heymarket. Keep the voice service with your current provider. Or get a new number and route inbound phone calls wherever you like.
With a 98% open rate, business text messaging is ideal for customers and leads. Being able to send SMS from Salesforce is a great way to engage with contacts to provide status updates, confirm meetings, or just friendly reminders. With the Heymarket Lightning widget, you can send text messages from Salesforce without losing context. To ensure your organization is TCPA compliant, Heymarket provides guidance on how to properly send SMS using Salesforce only to contacts who have opted in.
Heymarket is business SMS for Salesforce. They get powerful shared inboxes to message from their computer and with award winning mobile apps. Customers, contractors, and partners never have to install an app and get text and Facebook messages.
Improve customer satisfaction, better track deals, and engage with more prospects with Heymarket.
Add SMS to Salesforce