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Learn how Heymarket can help your business create personalized conversations at scale.
Book a DemoGet full visibility into your customer communications from shared inboxes that unify text, email, and popular messaging channels. Heymarket makes full-lifecycle communication intuitive, secure, and integrated with your CRM and business apps.
See messages from SMS, email, and popular messaging channels in omnichannel shared inboxes. Know at a glance which messages have been read and how long customers have been waiting.
Text multiple contacts at once in a single conversation to keep everyone on the same page.
Route and assign conversations to the right team member. Use private comments to @ mention teammates and ask internal questions, all without leaving the thread. Quickly understand customers’ most urgent needs with conversation summaries.
Use templates to save and re-use frequent texts and emails. Include custom fields to automatically personalize each reply. Create rich text or no-code templates for emails.
Translate texts and emails from French, Chinese, or Spanish to English — or translate them from English to those languages.
Upload your custom knowledge base to generate personalized, context-aware replies. From there, your team can simply verify and send.
Summarize your recent conversations with each customer for instant insights into your relationships.
Instantly correct, formalize, expand, or shorten your texts and emails. Send professional and on-brand communications while saving time.
Heymarket’s trust center has your compliance covered, from 10DLC registration for your text messaging to CAN-SPAM for your emails.
Choose from a range of options to manage opt-in while texting and emailing. Boost engagement through an automated double opt-in.
Designate your own user roles, control member access, and sync your directory to secure your account access.
Protect logins with tools like SAML SSO, multi-factor authentication, limited login attempts, and adjustable session durations.
Heymarket is your on-stop platform for the communications channels your customers use every day. Manage conversations from SMS, email, and popular messaging channels all in one place. Respond to texts with email, and vice versa.
Explore all channelsCreate dynamic automations with text (and email coming soon). Trigger messages and other actions based on any contact custom field to tailor your sales touchpoints and save time.
Use conditions and delays to follow up with prospects based on their actions, like attending a meeting, or their inactions, like not replying to a text.
Heymarket works seamlessly with the enterprise tools you rely on. Use data from your CRM and other enterprise systems to target customers and personalize conversations at scale.
Browse Heymarket integrationsRun drip campaigns that share targeted information with the people who need it. (Coming soon for email.)
Create targeted lists and send personalized mass texts (and emails coming soon) to engage your customers.
Send or schedule bulk texts (and emails coming soon) to deliver personalized messages to lists of people.
Automate a wide range of actions based on any custom field change to keep your operations running smoothly.
Keep track of all conversation history with intuitive shared inboxes. Track usage to gain valuable insights into your strategy. Export texts and emails for auditing purposes.
Access Heymarket’s functionality through our flexible API to integrate with your business apps. (Or use one of our out-of-the-box integrations.)
Create campaigns to send candidates a series of personalized messages guiding them through the hiring process. (Coming soon for email.)
Allow applicants to text a keyword to automatically kick off the application process. (Coming soon for email.)
Send interviews and shift reminders to prepare candidates and keep your business running on time.
Reach your customers on their favorite messaging channels using an intuitive, secure, and powerful business texting platform.
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