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Empower your team with
texting and email
Get full visibility into your customer communications from shared inboxes that unify text, email, and popular messaging channels. Heymarket makes full-lifecycle communication intuitive, secure, and integrated with your CRM and business apps.
Centralize communications like never before
Unify text, email, and more
See messages from SMS, email, and popular messaging channels in omnichannel shared inboxes. Know at a glance which messages have been read and how long customers have been waiting.
Keep everyone in the loop
Text multiple contacts at once in a single conversation to keep everyone on the same page.
Work better together
Route and assign conversations to the right team member. Use private comments to @ mention teammates and ask internal questions, all without leaving the thread. Quickly understand customers’ most urgent needs with conversation summaries.
Save time with reusable content
Use templates to save and re-use frequent texts and emails. Include custom fields to automatically personalize each reply. Create rich text or no-code templates for emails.
Take conversations further with AI
Reach more people
Translate texts and emails from French, Chinese, or Spanish to English — or translate them from English to those languages.
Give fast answers
Upload your custom knowledge base to generate personalized, context-aware replies. From there, your team can simply verify and send.
Sum up conversations instantly
Summarize your recent conversations with each customer for instant insights into your relationships.
Refine your replies
Instantly correct, formalize, expand, or shorten your texts and emails. Send professional and on-brand communications while saving time.
Industry-leading compliance
Build trust with enterprise-grade compliance
Heymarket’s trust center has your compliance covered, from 10DLC registration for your text messaging to CAN-SPAM for your emails.
Opt-in management
Choose from a range of options to manage opt-in while texting and emailing. Boost engagement through an automated double opt-in.
Stay secure with full team controls
Customize account setup
Designate your own user roles, control member access, and sync your directory to secure your account access.
Secure your data
Protect logins with tools like SAML SSO, multi-factor authentication, limited login attempts, and adjustable session durations.
Connect all
your channels
Heymarket is your on-stop platform for the communications channels your customers use every day. Manage conversations from SMS, email, and popular messaging channels all in one place. Respond to texts with email, and vice versa.
Explore all channels
Quickly qualify and convert
Create personalized workflows
Create dynamic automations with text (and email coming soon). Trigger messages and other actions based on any contact custom field to tailor your sales touchpoints and save time.
Automate follow-ups
Use conditions and delays to follow up with prospects based on their actions, like attending a meeting, or their inactions, like not replying to a text.
Integrate your apps
Heymarket works seamlessly with the enterprise tools you rely on. Use data from your CRM and other enterprise systems to target customers and personalize conversations at scale.
Browse Heymarket integrations
Convert visitors into conversions
Send personalized campaigns
Run drip campaigns that share targeted information with the people who need it. (Coming soon for email.)
Segment and reach leads at scale
Create targeted lists and send personalized mass texts (and emails coming soon) to engage your customers.
Streamline operations with full visibility
Update customers efficiently
Send or schedule bulk texts (and emails coming soon) to deliver personalized messages to lists of people.
Engage more people with workflows
Automate a wide range of actions based on any custom field change to keep your operations running smoothly.
Monitor your communications
Keep track of all conversation history with intuitive shared inboxes. Track usage to gain valuable insights into your strategy. Export texts and emails for auditing purposes.
Create customized integrations
Access Heymarket’s functionality through our flexible API to integrate with your business apps. (Or use one of our out-of-the-box integrations.)
Hire great people faster
Engage applicants quickly
Create campaigns to send candidates a series of personalized messages guiding them through the hiring process. (Coming soon for email.)
Automate applicant responses
Allow applicants to text a keyword to automatically kick off the application process. (Coming soon for email.)
Reduce no-shows
Send interviews and shift reminders to prepare candidates and keep your business running on time.
Enterprise communications features
Reach your customers on their favorite messaging channels using an intuitive, secure, and powerful business texting platform.
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