Enterprise SMS Solutions

Heymarket is enterprise text messaging software for teams. They get powerful shared inboxes to message from award winning mobile apps and their computer. Customers, contractors, and partners never have to install an app and get text and Facebook messages. Enterprise grade reports provide important insights to managers and administrative controls keep data secure.

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Heymarket interface from the customer's viewpoint on a phone and the enterprise SMS team viewpoint on a desktop app

Benefits of an Enterprise SMS Messaging Service

Heymarket chat window; black top of window with text in yellow and white; two chats from Brian Wester and Priscilla Chow

Enterprise SMS Services Improve Customer Loyalty

It’s less expensive to retain customers than find new ones. Regularly providing value to existing customers is a great way to increase loyalty – and enterprise SMS solutions make it simple to stay in touch.

Heymarket analytics window featuring average response time of 10 mins; chart tracks response time from Monday to Sunday

Text Messaging Improve Response Times

With enterprise SMS, time is of the essence when messaging with customers. Heymarket makes it simple for your department to quickly reply to customers.

Screenshot of agent view of Heymarket custom fields in surveys and lists

Increase Leads with an Enterprise SMS Solution

Customers rarely answers the phone and emails are often ignored. Enterprise text messaging, however, has a 98% open rate and can lead to a 50% reply rate. Heymarket gives your team the necessary tools to engage with leads and track performance.

On left, Heymarket shared inbox with three messages; on right, agent view of SMS template about to be sent to VIP list

Use SMS With Your Omnichannel Strategy

Any modern enterprise SMS service needs to work with email, phone calls, and web chat. Heymarket provides out of the box integrations with popular tools such as Zendesk, Slack, and Salesforce. A full featured API allows SMS to be tied into existing workflows.

Stand Out from the Competition with Enterprise SMS Messaging

Heymarket is business text messaging for enterprises. Teams get powerful shared inboxes to message from their computer and with award winning mobile apps. Clients, contractors, and partners never have to install an app and get SMS or Facebook messages. Powerful, enterprise features provide insights to managers and necessary controls for IT.

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