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Grow relationships with omnichannel campaigns
Send personalized, automated email and SMS drip campaigns—timed for every stage of the customer journey.
What is an omnichannel campaign?
An omnichannel campaign is a scheduled sequence of personalized texts and emails designed to engage customers over time. With Heymarket, you can send both email and text message drip campaigns to reach people on their preferred channels and to nurture relationships across the entire customer journey.
Benefits of omnichannel campaigns
Heymarket’s drip campaigns use email and text messaging to engage contacts at key moments on their preferred channels.
Send on your
customers’ schedule
Automate drip SMS and email sequences to send at specific times to boost engagement.
Automate recipient
management
Use triggers, like custom field updates or customer actions, to enroll or remove contacts from campaigns.
Track campaign
performance
Monitor engagement metrics like sends, opens, clicks, replies, and unsubscribes across channels.
Deliver timely touchpoints across key channels
Create campaigns that combine email and SMS to reach customers on the right channel at the right time. Program campaigns based on days apart or on a schedule.
Create personalized connections
Use templates and merge tokens to add a personal touch to drip campaigns. Incorporate rich custom fields to personalize texts for enrolled contacts based on any data point you capture.
Track campaign results
View performance across email, text message, and more from a single dashboard. Track message response and resolution times and monitor open, click, and unsubscribe rates to inform your engagement.
Respond in one shared inbox
Receive and reply to any responses to your text or email campaigns from your shared inbox. See full conversation history to answer questions and convert leads fast.
What customers say about Heymarket
60% response rate
“Heymarket’s Salesforce SMS integration makes messaging leads and customers a smooth experience for our agents.”
10x Increase in agent capacity
“The biggest thing about being able to text with our customers is the relationship we’re able to build. Messaging is key for referrals and retention.”
12% Increase in productivity
“Replying quickly to incoming queries has empowered our team to earn customer trust and build valuable relationships.”
Check out our full feature list
Build strong connections with the people who matter most to your business with Heymarket’s powerful text messaging features.
Learn more
