Woman with glasses texting with customer service SMS

The SMS Customer Service Handbook

Successful businesses put customers first, prioritizing their experience above all else. That’s why they focus on providing top-notch customer service through modern tools that customers enjoy using—like business SMS.

In this SMS customer service handbook, you’ll learn:

  • What SMS customer service is
  • Best practices for customer service agents and managers
  • How to use SMS templates and automations for customer service
  • How to track business SMS performance
  • Compliance for SMS customer service

Download this free handbook today.

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