The SMS Customer Service Handbook
Successful businesses put customers first, prioritizing their experience above all else. That’s why they focus on providing top-notch customer service through modern tools that customers enjoy using—like business SMS.
In this SMS customer service handbook, you’ll learn:
- What SMS customer service is
- Best practices for customer service agents and managers
- How to use SMS templates and automations for customer service
- How to track business SMS performance
- Compliance for SMS customer service
Download this free handbook today.