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One inbox for all your texts and emails
Combine email, SMS, and other messages in an omnichannel shared inbox with full visibility across the entire customer journey.
Centralize conversations with Heymarket’s
omnichannel shared inbox
Heymarket unifies email, SMS, and other messaging channels in one centralized communication platform, so your team can efficiently reach out and respond to customers on any channel.
Answer customers faster
Access emails and texts in a single inbox to speed up replies and avoid missed messages.
Get more context
View full conversation histories across multiple channels.
Work better together
Manage conversations and follow-ups as a team.
Unify your inbox
Add your business email account(s) to Heymarket so you can send, read, and respond to emails alongside SMS, web chat, Facebook Messenger, Instagram, and other messages.
Gain visibility across channels
View the full conversation history for each contact across email, text, and other channels without switching apps to resolve requests more efficiently and accurately.
Collaborate in real time
Use private comments and @mentions to align with your team without leaving the thread. Assign chats and route conversations to the right team member, avoiding duplicate replies.
See message history at a glance
View a concise timeline of all past emails, texts, and chats, so your team always knows what happened last and can reply with confidence.
Explore everything Heymarket can do
Streamline communication with an email shared inbox built for messaging—and so much more.
Learn more
