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Free text messaging service for business
Reach more customers with text messaging, which has a 98% open rate. Start texting for free with Heymarket’s business text messaging service and see your engagement take off.
Work faster with free business text messaging
Get in front of leads and customers with texting, which has a 98% open rate and 45% response rate. Instantly personalized texts with your contacts’ details, and respond right away with automations. Heymarket’s business SMS service makes it easy to get started for free and immediately improve efficiency.
Explore the benefits of business texting
Try business text messaging for free with Heymarket and see how SMS can help attract leads, grow your sales pipeline, improve CSAT, and engage employees.
Business text messaging features to try for free
Explore the wide range of features Heymarket offers for free during our 14-day free trial:
Shared inboxShared inbox
Each team can receive all of their messages in one shared inbox. Heymarket centralizes messages from text apps, Facebook Messenger, Instagram Messenger, WhatsApp, Apple Messages for Business, and Google’s Business Messages. Teams collaborate easily through assignments and private comments.
Contact managementContact management
Work with an unlimited number of contacts. Capture and manage customer opt-in through forms and webchat. Import contacts from a CSV or through a CRM integration. Segment them into lists for targeted follow-ups and campaigns.
AutomationsAutomations
Let your teams focus on complex customer queries or creating new content with automations that take over simple tasks. Create text messaging automations based on time of day, customer actions, keywords, and more. Build multi-step workflows to keep your SMS programs running seamlessly.
Outreach campaignsOutreach campaigns
Build relationships with leads and customers through personalized automated message journeys. Create one-to-many text campaigns based on customer details like purchases or birthdays. Set up personalized drip campaigns for consistent engagement.
Chat-based SMS surveysChat-based SMS surveys
Send seamless dynamic surveys within your existing messaging conversations. Measure customer satisfaction (CSAT) and collect customer feedback. Reply immediately to customers who ask questions or express concerns.
PersonalizationPersonalization
Keep messages personalized at scale. Create reusable text templates, and embed custom fields to personalize every text. Trigger campaigns based on prospect details like birthdays, purchases, and behaviors.
Administrative controlsAdministrative controls
Use administration tools to customize every team member’s roles and permissions, and hide customers’ personal information where needed. Maintain control of customer messages and data when team members depart for new opportunities.
Performance metricsPerformance metrics
Track message engagement and response rates, campaign performance, and your team’s productivity. Export reports to compare to other channels’ performances.
Shared inbox
Each team can receive all of their messages in one shared inbox. Heymarket centralizes messages from text apps, Facebook Messenger, Instagram Messenger, WhatsApp, Apple Messages for Business, and Google’s Business Messages. Teams collaborate easily through assignments and private comments.
Contact management
Work with an unlimited number of contacts. Capture and manage customer opt-in through forms and webchat. Import contacts from a CSV or through a CRM integration. Segment them into lists for targeted follow-ups and campaigns.
Automations
Let your teams focus on complex customer queries or creating new content with automations that take over simple tasks. Create text messaging automations based on time of day, customer actions, keywords, and more. Build multi-step workflows to keep your SMS programs running seamlessly.
Outreach campaigns
Build relationships with leads and customers through personalized automated message journeys. Create one-to-many text campaigns based on customer details like purchases or birthdays. Set up personalized drip campaigns for consistent engagement.
Chat-based SMS surveys
Send seamless dynamic surveys within your existing messaging conversations. Measure customer satisfaction (CSAT) and collect customer feedback. Reply immediately to customers who ask questions or express concerns.
Personalization
Keep messages personalized at scale. Create reusable text templates, and embed custom fields to personalize every text. Trigger campaigns based on prospect details like birthdays, purchases, and behaviors.
Administrative controls
Use administration tools to customize every team member’s roles and permissions, and hide customers’ personal information where needed. Maintain control of customer messages and data when team members depart for new opportunities.
Performance metrics
Track message engagement and response rates, campaign performance, and your team’s productivity. Export reports to compare to other channels’ performances.Flexible free and paid texting options
Start a 14-day free trial to leverage all of the features you need to level up your communications strategy. After your free trial, Heymarket makes it easy to upgrade to an affordable monthly plan that scales with your business.
Free trial
Get started with business text messaging, free for 14 days.
What's included
- 2 way messaging
- Group/mass texting
- Shared inbox
- Unlimited contacts
- Templates and tags
- Advanced reporting and analytics
- And more
Watch a demo
See a detailed demo of Heymarket’s texting service for business.
What's included
- 2 way messaging
- Group/mass texting
- Shared inbox
- Unlimited contacts
- Templates and tags
- Advanced reporting and analytics
- And more
Book a demo
Schedule a custom consultation with one of our growth advisors.
What's included
- Live feature demo for your team
- Custom recommendations
- Industry examples and best practices
Choose a plan
Jumpstart your texting strategy with one of our paid plans, starting at $19/month.
What's included
- Flexible pricing options for your needs
- Annual and monthly plans
- Inbox and free phone number
- Message tiers based on your volume
Start building relationships and ROI
Get started with free business SMS online and see how texting can help you extend your reach, build strong connections, and grow revenue.
Try it for freeFAQs about free text messaging services for business
Have questions about using enterprise texting solutions? Find answers to common FAQs below, and connect with our team to learn more.
How can I send a text message from a business for free?
You can send a text message from a business for free by starting a free trial with Heymarket. Start by selecting “free trial” and then follow these simple steps to send a text message for free:
- Import your contacts.
- Go to your shared inbox and write your text message.
- Press “Send Now” or schedule the text for later by clicking the calendar icon and choosing a time.
- Alternatively, you can send text messages to a list by selecting your list, writing your message, and sending your text now or at a scheduled date and time.
How do I create a text message for my business?
To create a text message for your business, simply choose a free text messaging service and upload your contacts. Then, navigate to your chats and compose a new text message by clicking the “new chat” button.
Can text messages be used for business?
Yes, text messages are widely used by businesses, and 97% of companies found they communicated with consumers more efficiently after using text messages. Texting has a variety of uses for businesses, including marketing, sales, customer service, recruiting, and internal communication.
How can a business use text messages to communicate with employees?
A business can use text messages to communicate with employees quickly both in an office or out in the field. Companies can use texting to share project updates, requests, and other time-sensitive information. Using text messages helps businesses improve internal operations, engage employees, and improve response speed.
Can I send text messages to my customers?
To send text messages to your customers, all you need is a text messaging service for business. Choose your business text messaging service, upload your contacts, and then navigate to your chats to compose a message or select a text message template. Then, select a single customer or a list of customers to send your text message to. Finally, press “Send Now” or select a time to schedule your message to send later.
What are the different types of business texts?
The major types of business texts are promotional, informational, and conversational texts. Promotional messages (also called mass texts or bulk texts) are 1-to-many texts sent from a business to a large number of customers and commonly used to market a product or service. Informational texts are transactional 1-to-1 messages sent from a business to a customer to update them on administrative details like account updates and billing, and are often automated. Conversational texts are 1-to-1 messages between a business and a customer used to answer questions, provide customer service, and build relationships.
