We’ve seen firsthand that businesses are increasingly using messaging, instead of email or the phone, to communicate with customers.
In Spain, taxis use WhatsApp for dispatch.
I bought a coffee table and coordinated delivery with the store owner over text messaging. A month later, he texted me on Saturday morning, apologizing for Friday night. That message was for someone else. He was mortified.
When purchasing a TV, my co-founder had his questions answered by a knowledgeable sales person over text messaging. It was significantly faster than browsing reviews online.
Businesses of all types have told us they need a way to organize and gain utility from these messages. Today, they’re using consumer apps and manually reentering information into powerful, enterprise desktop software.
We built Heymarket, a text service for business, to be an easy-to-use version of the desktop features that businesses require. We’ve built products that make it simple for businesses, and their customers, to be more productive. And with Heymarket, we’re focusing on providing businesses with utility while messaging their customers.
You can keep professional messages separate from your personal ones. That’s a great starting point to organize them: set reminders to follow up, schedule meetings, and view reports on customer engagement. This is just the beginning of what we’re building to provide value to the business and customer messaging interactions that are occurring today.
We’re excited to announce that Heymarket is now available to everyone in the App Store. Customers like Climb Real Estate, Magnolia Best Buy, and HD Buttercup are using it every day to professionally message their customers.
Give it a try and let us know what you think!