Apple Business Chat with Your Customers
Apple Business Chat (beta) and Heymarket make it simple to meet your customers where they are. They never have to install an app and message directly from their iPhone, Mac, or Apple Watch. Heymarket was designed from the ground up for teams and administrators. So your company will stay productive and secure while messaging with customers.
Heymarket has a free, 14 day trial
Trusted by Leading Brands
Quick, Productive Chats for Customers
With Apple Business Chat, customers can quickly select product options and message with your agents without having to install an app. With a customizable interface, customers will immediately recognize your business.
Scheduling Made Simple
Apple Business Chat and Heymarket makes it easy for customers to schedule an appointment with your business over messaging. With Heymarket's intuitive templates, administrators can create a variety of date/time options for consumers to select from.
Conversational Commerce
Heymarket and Business Chat make conversational commerce simple for consumers and businesses. Just setup a Heymarket template with product information such as the name, photo, and price, and agents can immediately access it to send to customers. With Apple Pay support, consumers can now purchase your products and services in Messages.
Heymarket has a free, 14 day trial
Keep Teams Productive
Heymarket’s intuitive productivity features keeps teams productive while messaging with customers over Apple Business Chat. Shared inboxes, templates, assignments, and scheduled messages ensure your team never misses a beat. Agent features seamlessly work with Heymarket's native iOS app, so people can message even while away from their desk.
Track Customer Interactions
Powerful reporting gives managers insights into agent productivity and messaging usage. Keep track of commonly used templates, which chats are most time consuming, and which team members require additional training. Improve response and resolution times by tracking agent key performance metrics.
Automate Workflows
Improve existing workflows by leveraging automated actions based on data in messages or time and day. Triggers can be setup based on keyword, date, day, or first incoming message. From there, Heymarket can auto reply or assign the chat to the appropriate agent.
Proven and Enterprise Grade
Heymarket enable administrators to have full control over which messages each team member has access to, who can import contacts, and export chats. Out of the box integrations and a full featured API enables Heymarket to work with existing enterprise services.
Team Based Messaging
Heymarket was designed from the ground up for teams. Agents can add private comments to loop in co-workers and managers, who then get notified to reply. It's the quickest way to get the best answer to a customer in a timely fashion.
