6 examples of AI-generated emails (and how to avoid sounding like ChatGPT)

6 examples of AI-generated emails hero

AI has changed how people write emails. Instead of starting from a blank page, many messages now start as a full draft that already sounds clear and put-together. But when you use that first draft as your final email, it rarely lands how you wanted it to.

That’s because those drafts are designed to be broadly acceptable, not especially intentional. They smooth out the edges and often come out more formal and wordy than people naturally write, which can make the message feel less personal or direct. Even when you include a few details—names, dates, an order number, a meeting topic—the email can still come across like it wasn’t fully thought through.

If your AI-generated emails aren’t landing, it’s usually not because the writing is wrong. It’s because the draft never moved past being “good enough.”

In this article, we’ll look at common AI-generated email examples that might sound familiar, and what to change before you press send.

What do people mean when an email “sounds AI-generated”?

Graphic listing common traits of emails that sound AI-generated, like neutral tone and unclear next steps

Most emails that “sound AI-generated” aren’t confusing or obviously robotic. They’re usually clear, polite, and well-structured. The issue is that they can feel oddly neutral, like they were written to be acceptable in any situation instead of specifically for this one.

You can see it in how the message handles context. It may mention the right details, but won’t use them to shape the message. The language stays cautious. Decisions are implied instead of stated. Requests feel soft, and next steps remain open-ended.

That middle-of-the-road quality is what makes these messages feel templated. They avoid mistakes, but they also avoid clarity.

Once you understand this pattern, it becomes easier to recognize when an email looks finished but still needs a more intentional pass.

For more information on AI indicators, check out our guide on how to identify AI-generated emails.

6 examples of AI-generated emails

It can be hard to pin down what an AI-generated email actually sounds like in practice, especially when the draft looks finished at first glance. That’s why the examples below focus on real situations where AI is commonly used to help write emails.

Each example includes an AI-generated draft followed by a revised version. The changes are intentionally small, showing how precise adjustments can make the message clearer and easier to act on.

1. Reaching out to someone for the first time

Cold outreach is one of the most common places people lean on AI. It happens at scale, and you generally don’t have a lot of details to work with to truly tailor the message.

You want to sound professional, confident, and respectful of someone’s time, especially when there’s no existing relationship. AI is very good at producing something that feels appropriate but unexceptional.

Illustration of a "Quick introduction" email from Alex to Jordan, introducing himself and suggesting a meeting to discuss customer experience improvements.

This example names the company and signals a reason for reaching out. Nothing is obviously wrong with it.

But it doesn’t give the reader a clear reason to engage. The alignment is vague. The benefit of the conversation is unclear. The email sounds careful and courteous, but not important enough to warrant a response.

Illustration of a quick introductory email from Alex to Jordan, referencing Jordan's post on onboarding metrics at Acme Corp and offering to share insights on early activation patterns.

The difference is intent. The revised version gives the reader a clear reason for the outreach, a clearer sense of value, and a specific next step

2. Following up after a conversation

After a meeting or call, AI is often used to write a follow-up email. The draft usually sounds positive and professional, which makes it tempting to send it as-is.

Illustration of a "Great speaking earlier" email from Taylor to Sam, following up on a conversation about the Q3 rollout and upcoming priorities, and expressing a desire to continue the discussion and align on next steps.

This email references the meeting and the topic, but it doesn’t capture what actually happened. There’s no signal of what mattered most, what decisions were made, or what “next steps” means in practice. By keeping everything open, the email quietly hands the responsibility for moving things forward back to the recipient.

Illustration of a "Follow-up on Q3 rollout discussion" email from Taylor to Sam, summarizing that tightening onboarding ahead of the Q3 rollout is the biggest priority and proposing to send a summary of discussed changes by Friday, with an option for a joint walkthrough.

Here, the follow-up reflects the conversation instead of just acknowledging it. The context drives a clear next step, which makes the email easier to act on and keeps momentum from stalling.

3. Closing the loop on a case or issue

When an issue has been reviewed or resolved, people often turn to AI to write a quick wrap-up email. The goal is reassurance and closure, without reopening the conversation unnecessarily.

Illustration of a "Following up on your request" email from Morgan to Chris, informing him that the issue he raised last week has been reviewed and addressed, and that everything should now be resolved.

This email acknowledges the issue and signals resolution, but it doesn’t explain what actually changed. There’s no clarity on what was reviewed, what action was taken, or how the reader can confirm the problem is resolved.

Illustration of an "Update on last week's access issue" email from Morgan to Chris, explaining that a permissions conflict in the reporting tool was resolved and access to the dashboard should now be error-free.

The revised version explains what happened, confirms the outcome, and makes it clear how to respond if something still isn’t right. The case feels closed because the message actually provides closure.

4. Sharing an update or decision

When you need to share an update or communicate a decision, especially to multiple people, AI’s measured-and-professional tone feels like a safe bet.

Illustration of a "Project update" email from Jamie to everyone, providing a brief update on the onboarding process after reviewing feedback and aligning on a path forward, with adjustments to be made in the coming weeks.

The email signals progress, but it doesn’t actually communicate information. There’s no clear statement of what was decided, what’s changing, or how it affects the people reading it.

Illustration of an "Onboarding update: next steps" email from Jamie to everyone, announcing a simplified onboarding flow for new users that reduces steps from five to three and will go live on May 20. Updated screens are expected by the end of the week, and the rollout plan will be reviewed on Monday.

Now, the update provides an explicit decision and gives people something concrete to act on.

5. Sending a billing or account-related notice

Billing emails are one of the clearest places where AI-generated language can work against you. These messages need to be calm, clear, and specific. When AI smooths them out too much, they can end up sounding vague—or worse, suspicious.

Illustration of an "Important billing update" email from The Billing Team to Taylor, informing her about recent changes affecting her upcoming invoice and recommending she log in to her account for more details.

It signals importance and references “changes” without naming them, and asks the reader to log in without telling them what they’re looking for. Even if the message is legitimate, the lack of detail makes it harder to trust and easier to ignore.

Illustration of an "Update to your June invoice" email from The Billing Team to Taylor, informing her about an additional charge for three seats added on May 12 and directing her to log in to her account for a breakdown.

The revised version removes ambiguity by explaining what changed, when it applies, and where to verify it. While it still comes across as important, it gives enough information to let them decide how urgent the notice is.

6. Sending a security or verification-related email

Security emails are high-trust moments. When AI-generated drafts stay vague, they force the reader to pause and decide whether the message is legitimate—which is exactly the hesitation you want to avoid.

Illustration of a "Security notice" email from The Security Team to Alex, informing him of unusual activity associated with his account and recommending he review it and follow instructions to secure it.

This vague email doesn’t provide enough information to let the reader act confidently. “Unusual activity” is undefined, the timing is unclear, and the required action isn’t distinct. The reader is left deciding whether to trust the message at all.

Illustration of an "Action required: new login detected" email from The Security Team to Alex, informing him of a new login from a new device on July 14 at 9:42 a.m. and providing instructions to reset his password if he doesn't recognize the activity.

Now, the recipient knows what happened, when it happened, and exactly what to do next.

Before you hit send

AI has made it easier to produce emails that look finished. The risk is that they all start to look and sound the same.

Across the examples we’ve compiled in this article, the drafts follow familiar patterns. They sound complete, but they don’t always give the reader a clear sense of priority or direction. That’s where AI-written emails start to feel like templates—messages that keep the conversation going without actually moving it forward.

When your own AI-written emails start to sound like these examples, they’re usually relying too much on broad, one-size-fits-all wording instead of the specific point you want to make. Even with templates or messaging at scale, small refinements help AI-assisted emails stay fast while making the message more focused and intentional.

That’s ultimately how teams avoid sounding like ChatGPT: not by avoiding AI, but by shaping the draft so the message reflects real judgment and context before it’s sent.

Need help polishing your emails before sending? Check out Heymarket’s free AI-powered email generator.

 

 


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