Personalized business text messaging
Reach your customers on any messaging channel, all from one shared inbox that works across web and mobile. Heymarket makes business texting intuitive, secure, and reliable so you can focus on what counts – your customers.
Securing 100 Million+ Business Texts
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Reach your customers on any messaging channel, all from one shared inbox that works across web and mobile. Heymarket makes business texting intuitive, secure, and reliable so you can focus on what counts – your customers.
Securing 100 Million+ Business Texts
See all Customer Messages in One View
Great customer relationships start with a productive team. See all your customers’ messages in one shared inbox, collaborate efficiently, and improve response times.
Shared inboxes
See messages from SMS and popular channels in one place.
Continuous conversations, not broken threads
View all conversations in one thread, like texting on your phone.
Conversation management
Route and assign messages to the right team member.
Send Thousands of Personalized Text Messages at Once
Now you can message your entire customer base at once while maintaining a one-to-one connection with every customer. That’s personalized messaging at scale.
Customer lists and drip campaigns
Segment customers into lists and run drip campaigns to share targeted information.
Custom fields and templates
Share messages across a team and reply with a shared inbox. Administrators have full control over permissions.
Triggered actions from customer behavior
Send automated replies with custom fields based on customer response, time, or other behaviors.
Integrate with Anything
Heymarket works seamlessly with the enterprise tools you rely on. Use data from CRM or other enterprise systems to target customers and personalize conversations at scale.
Omnichannel Messaging Integrations
Connect Heymarket’s business texting platform with the common channels your customers use and manage all your conversations in one place.
Intelligent Automation and Reporting
Heymarket’s intelligent platform uses conversational context to trigger responses and automate workflows. Generate detailed reports so you can optimize your business texting.
Productivity Reporting
Track commonly used templates, time spent per conversations, and which team members require additional training.
Automated Workflows
Use triggers such as keywords or time of day to automate actions like sending a message template or adding to a campaign.
Survey Detailed Reporting
Survey customers or employees via text and see results in actionable, intelligent reports.
Flexibility Meets Control and Security
Heymarket prioritizes security and transparency with every element of our platform.
Export Chats
Save any of your chats to a file. Keep clear records for auditing.
Administrative Controls
Enterprise-grade user roles, permissionas, custom fields, and billing.
Compliance
Heymarket is SOC 2 Type 2, HIPAA, and TCPA compliant.
Enterprise Business Text Messaging Features
Reach your customers on their favorite messaging channels using an intuitive, secure, and powerful business texting platform.
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