Messaging is Taking over Customer Interaction

Mobile phones and messaging have dramatically changed how customers interact with businesses. With a stunning 98% open rate and, in some case, an 80% reply rate, companies and teams are rapidly deploying messaging solutions across the enterprise. Ultimately, the change is being driven by customers who increasingly prefer to message a business rather than email or place a phone call. Learn more in this infographic about how messaging is taking over customer interaction and works with existing tools.

HeyMarket_Getting the Message